Associate Manager-Acquisition (Current Account)

Idfc First Bank Limited; Khordha; In loco; INR 400.000 - 700.000; Tempo pieno

Descrizione del lavoro

Idfc First Bank Limited seeks an Associate Manager – Acquisition (Current Account) to drive new-to-bank current account acquisitions from a branch catchment. The role involves direct customer interaction, understanding banking needs, and offering tailored solutions.

You will support catchment mapping, gather feedback, and identify opportunities to maximize lifetime value. The incumbent will work with the Sales Manager and branch teams, ensuring compliance with SOPs and regulatory guidelines

Competenze

• Must have a customer-centric mindset with service excellence.
• Experience in sales within BFSI is preferred.
• Knowledge of current account products and transaction banking is required.
• Strong communication and ethical standards are essential.

Mansioni

• Acquire NTB current account customers in the designated branch catchment.
• Ensure quality product mix and account constitution for new clients.
• Register and activate customers on digital banking platforms.
• Meet monthly acquisition targets by addressing customer banking needs.
• Support Sales Manager in catchment mapping and identifying opportunities.
• Provide feedback on customer needs and market trends.
• Adhere to SOPs and internal policies.
• Comply with regulatory guidelines.
• Maintain high-quality sourcing aligned with acquisition standards.

Conoscenze

Customer focus

Opportunity identification

Current account knowledge

Integrity & compliance

Cross-team collaboration

Target-driven

English communication

Formazione

Graduate in any discipline (Full-time)

Descrizione del lavoro

Job Requirements

About the Role

The Associate Manager – Acquisition (Current Account) is responsible for acquiring new-to-bank (NTB) current account customers for a designated branch. This role involves direct customer interaction, understanding banking needs, and offering tailored solutions. The incumbent will also support the Sales Manager in catchment mapping, gathering customer feedback, and identifying potential business opportunities. The role is critical in driving client acquisition, deepening customer relationships, and maximizing lifetime value to achieve broader organizational goals.

Key Responsibilities

Primary Responsibilities

• Acquire NTB current account customers from the identified segment and catchment area.
• Ensure high-quality acquisitions in terms of product mix, customer segments, and account constitution.
• Proactively register and activate acquired customers on digital and direct banking channels.
• Meet and exceed monthly acquisition targets by analysing and addressing customers’ transaction banking needs.
• Assist the Sales Manager in catchment mapping and opportunity identification.
• Provide regular feedback to Sales Managers/Relationship Managers on customer needs and market trends.
• Adhere to the organization’s selling norms and Standard Operating Procedures (SOPs).
• Ensure strict compliance with internal policies and external regulatory guidelines.
• Maintain quality sourcing in line with the bank’s acquisition standards.

Secondary Responsibilities

• Maintain strong market awareness and a deep understanding of customer needs.
• Collaborate with other departments and functions within the branch to deliver comprehensive product and service offerings, ensuring a customer-centric approach.

What We Are Looking For

Education

• Graduate in any discipline (Full-time).

Experience

• 1–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

• Customer-focused approach with a passion for service excellence.
• Ability to identify and convert business opportunities.
• Knowledge of current account products and transaction banking.
• High level of integrity and compliance orientation.
• Collaborative mindset and ability to work across teams.
• Self-motivated with a drive to achieve targets.
• Fluent in English with strong business communication skills