Associate, Feeds Content Operations

ICE Clear Europe Limited; Hyderabad; On-site; INR 550,000 - 900,000; Full time

Job summary

ICE Clear Europe Limited seeks a detail-oriented professional to join the Feeds Content Team in Hyderabad. This role focuses on real-time market data processing, reference data maintenance, and timely RCA-driven client issue resolutions.

You will coordinate with Market BAs, clients, and development teams to implement data quality enhancements while handling rotational shifts to ensure 24/5 coverage.

Qualifications

• Bachelor’s or Master’s degree in finance
• Willingness to work in rotational shifts including night shifts
• Excellent verbal and written English language skills
• Knowledge on Financial data is an added advantage

Responsibilities

• Sourcing and maintenance of Market data events across global equity exchanges
• Work on client queries, analyze the problem, provide RCA and Resolution to clients
• Maintain reference data for Derivative and Equity instruments
• Identification of sources with optimum data and raise requests to change Feed mapping
• Track day to day Developer Notices and analyze for any data impact
• Execute daily validation and initiation procedures to maintain data integrity
• Active participation in team huddle and provide timely process updates

Skills

Attention to detail

Excellent English

Team collaboration

Night shifts readiness

Analytical thinking

Data analysis

Education

Bachelor’s or Master’s in Finance or related field

Tools

Excel

MS Office

Job description

Job Purpose

ICE Data Services (IDS), a leading provider of financial market data, has an opening in Feeds Content Team, which is a real-time process that works on Market data corporate action events, Derivative and Equity reference data maintenance, pro-active checks, contributor data maintenance, quality assurance checks, Track day to day Developer Notices and analyze Feed impact to improve data quality and client experience. This team also supports real-time feeds and desktop business verticals around the clock, 5.5 days a week.

The individuals of this team acquire and maintain a detailed understanding of Exchange notifications and associated market conventions for those venues. This knowledge will then be applied to process the reference data events and help initiate data quality projects to enhance client experience.

The individuals on this team are expected to be the “go to” people for all questions regarding instrument level reference data, how they are maintained on various Real Time Services (RTS) products. The individuals will be responsible for maintenance of reference data. Team members also interact with on-shore stake holders like Market BAs, client facing staff and Development teams in order to determine exact requirements for enhancements and modifications to existing data presentations.

Responsibilities

• Sourcing and maintenance of Market data events across global equity exchanges - Incumbent sources and maintains the Market data events announced by exchange. Also, be updated on the feed / exchange specific exceptions and maintain MoWs which can be referred by team
• Work on client queries, analyze the problem, provide RCA and Resolution to clients - Take ownership of issues raised in JIRA, fixing and providing timely updates. Facilitate the Market BAs and Development teams with required research to get strategic or tactical fix
• Maintain reference data for Derivative and Equity instruments - Process routine activities to ensure accurate and latest data is available on database
• Identification of sources with optimum data and raise requests to change Feed mapping - To check and identify source that has the optimum data in terms of coverage and accuracy. Liaise with stake holders for changes if any
• Track day to day Developer Notices and analyze for any data impact - Track and monitor the Developer notices which will be published for any data changes and analyze the impact of the same and take necessary steps to ensure the quality of the data is not disturbed
• Execute daily validation and initiation procedures, ensuring the integrity and consistency of data across multiple platforms - Ensure the identified tasks and procedures are executed for the day/shift to maintain integrity and consistency of data across all databases
• Active Participation in Team Huddle - Establish transparent and meaningful business communication with Reporting manager and provide timely Process updates

Knowledge and Experience

• Bachelor’s or a Master’s degree in finance line
• Eagerness to learn and collaborate with others
• Attention to detail, ability to think and work independently within a team environment
• Excellent verbal and written English language skills
• Willingness to work in rotational shifts including night shifts
• Knowledge on Financial data is an added advantage

Preferred Knowledge and Experience

• Comfortable working with large datasets
• Basic knowledge in Excel and MS Office application
• Good analytical, technical and problem-solving skills