Associate, Edtech and operations

Room To Read; Bokaro, Dhanbad, Jamshedpur, Ranchi; On-site; INR 420,000 - 620,000; Full time

Job summary

Room to Read is seeking an Associate to support technology adoption, EdTech pilots, and on-ground program delivery for the Prevail Fund Jharkhand Foundational Literacy Program. The role sits with field cadres and program teams, traveling across districts to turn digital tools into classroom-ready solutions.

You will configure the Jharkhand LMS, run pilots, gather user feedback, and translate insights into actionable improvements for teachers and CRPs.

Qualifications

• Graduate degree in education, social sciences, computer applications, or related field.
• 2-4 years of EdTech, LMS administration, or field program support experience.
• Willingness to travel frequently across districts.
• Strong English and Hindi communication skills.
• Basic troubleshooting for mobile apps and digital tools.
• Experience with qualitative user interviews and feedback collection.

Responsibilities

• Manage Jharkhand LMS day-to-day for training and certification.
• Set up courses, quizzes, and completion tracking.
• Coordinate with LMS administrator for changes and upgrades.
• Troubleshoot login issues for learners and facilitators.
• Plan and conduct field pilots, train users, observe use, record results.
• Collect feedback from teachers, CRPs, Master Trainers.
• Create simple guides and use-case maps for EdTech.
• Support rollout of training sessions and TLM distribution.
• Provide first-line tech support to field staff.

Skills

Field travel

Troubleshooting apps

Qualitative research

English proficiency

Hindi proficiency

Communication skills

Education

Graduate degree

Tools

Moodle LMS

LMS administration

AI tools in education

Job description

Important: All applicants must be legally eligible to work in the country where the position is located. Room to Read is not able to provide sponsorship.

Job Summary

Position Overview: The Associate will supports technology adoption, EdTech pilots, and on-ground program delivery for the Prevail Fund Jharkhand Foundational Literacy Program (SFLP) in Jharkhand. The role also feeds into the wider Jharkhand State Project Management Unit (SPMU) technology agenda. The role sits close to field cadres and program teams. It will be a cross functional role involving you moving between a training hall, a school, and a spreadsheet in the same week. This role turns technology into action on the ground: configuring the LMS, running pilots, listening to users, and closing the gap between what a tool promises and what a CRP or teacher actually experiences in the field. This position requires frequent travel and will report to District Lead.

About the Edtech Function in Prevail-Jharkhand: Room to Read uses a blended training framework (Online + Offline) to train and certify field cadres (Program Field Coordinator, Program Associate, Program Officer, District Lead) across multiple districts. The program also testing new EdTech and AI tools to support teacher training, coaching, and classroom practice.

Responsibilities

• LMS Management: Manage day-to-day use of the Jharkhand LMS instance for field cadre training and certification.
• Set up courses, quiz banks, and completion tracking for each training module.
• Coordinate with the Room to Read India LMS administrator for platform changes and upgrades.
• Troubleshoot access and login issues for learners and facilitators.
• EdTech Pilots and AI App Testing: Coordinate the testing of AI applications and EdTech tools proposed for the Jharkhand program.
• Plan and run field pilots from setup through review: install the tool, train the users, observe use, and record results.
• Flag technical issues and usability problems to the EdTech Lead and the tool developer.
• User Research and Feedback: Plan and conduct user interviews with teachers, CRPs, Master Trainers, and other field cadres.
• Collect feedback on the Moodle platform, training content, and EdTech pilots.
• Turn raw feedback into clear, short insights the Edtech team can act on.
• Use Case Landscaping: Map where technology is already used, and where it could help, across the Prevail Jharkhand project: training, coaching, monitoring and libraries.
• Keep a shared, up-to-date use-case map for the project team.
• Flag priority use cases for the EdTech Lead to take forward.
• Creation of mockups and prototypes using AI and other design tools
• Field and Program Support: Give on-ground support to program staff and government cadres in multiple districts.
• Join field visits with the District Lead, CRPs, and Master Trainers as needed.
• Support the rollout of training sessions, TLM (Teaching and Learning Material) distribution, and monitoring tools at the school and cluster level.
• Technology Facilitation: Act as the first point of contact for field staff questions about LMS, apps, and other digital tools.
• Run short orientation sessions on new tools for field cadres.
• Write simple, step-by-step guides for tools and workflows.
• Reporting and Documentation: Keep clear records of pilot activities, interview notes, and platform issues.
• Contribute EdTech updates to monthly and quarterly program reports.
• Keep the projects knowledge base current on EdTech status and open issues.

Qualifications

• Graduate degree in education, social sciences, computer applications, or a related field.
• 2-4 years of relevant experience in EdTech, LMS administration, or field program support.
• Comfort with frequent field travel as needed across multiple districts.
• Basic troubleshooting skills with mobile apps and digital tools.
• Experience with qualitative research methods, such as user interviews and feedback collection.
• Strong oral and written communication skills in English and Hindi.

Preferred

• Working knowledge of Moodle or another LMS platform.
• Prior experience in the education or development sector.
• Exposure to AI tools used in education or training delivery.
• Experience working with government education cadres (CRPs, BRPs, Master Trainers) or community-level stakeholders.