Associate. Director, ServiceNow Security Risk and Compliance Engineering IRM Development Lead

MSD Malaysia; Hyderabad; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Merck & Co., Inc. in Hyderabad seeks an experienced Associate Director for ServiceNow Security Risk and Compliance Engineering. You will lead the IRM development squad, shape the technical roadmap, and manage backlogs with stakeholders across ITRMS, Global Strategy, Cloud, and Security.

The role requires 10+ years of experience and 3+ years in ServiceNow engineering, with deep knowledge of the IRM module and strong communication abilities.

Qualifications

• Bachelor’s degree in IT, Engineering, CS or related field.
• 10+ years of relevant work experience with 2+ years of technical leadership using Agile.
• Minimum 3+ years of ServiceNow engineering/development experience.
• Hands-on ServiceNow IRM module experience and strong communication skills.

Responsibilities

• Lead the IRM development squad and maintain a healthy backlog of epics and features.
• Collaborate with security, compliance, and business stakeholders to shape the roadmap.
• Capture risks, impediments, and dependencies and manage execution.
• Coordinate with IT teams to align business needs with solutions.

Skills

ServiceNow Platform

Agile Leadership

Backlog Management

Product Delivery

Project Management

Data Visualization

Relationship Management

Software configurations

Software Development

IR M Knowledge

Education

Bachelor's in IT, Engineering, Computer Science, or related field

Tools

ServiceNow IRM Module

ServiceNow Tools

Job description

Job Description R416724 Associate. Director, ServiceNow Security Risk and Compliance Engineering

The Opportunity: Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well‑being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

The ServiceNow Value Team is searching for an experienced Integrated Risk Management (IRM) Development Lead within the Product Team to be responsible for leading the development team for IRM. Under the direction of the Security & Compliance Product Manager, the selected candidate will be responsible for supporting the creation of a technical roadmap, define as well as maintain a backlog of capabilities, and to manage the IRM Development Squad at the HTC.

Major responsibilities include but are not limited to:

• Gain deep subject-matter expertise within security and compliance processes, systems, and data.
• Follow and apply Product Model principles to maximize value delivery
• Support the Product Manager as he/she partners with key stakeholders in ITRMS, Global Strategy, Cloud/Infrastructure(DR), and Global Security to support product roadmap based upon business priorities
• Maintain and prioritize a healthy backlog of well-formed epics, features and user stories which align with the overall roadmap and serve as requirements for the delivery squad
• Capture, convey, and manage risks, impediments, assumptions, and dependencies for execution, and focus on reducing impact early and often.
• Collaborate with various IT teams to help ensure alignment between business needs and solutions.
• Plan and manage workload for development team in HTC ensuring ability to meet demand and that there is depth on the team to cover the capabilities
• Drive release and operational support planning and execution

Required Qualifications:

• Bachelors in IT, Engineering, Computer Science, or related field.
• 10+ years of relevant work experience, with at least 2+ years of demonstrated technical leadership experience using Agile methodologies
• Minimum of 3+ years of ServiceNow engineering/development experience
• Detailed knowledge of ServiceNow platform, hands‑on experience in ServiceNow IRM module.
• Excellent interpersonal and communication skills, with the ability to quickly establish credibility and trust with a variety of stakeholders

Preferred:

• Experience managing a technical development squad

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Required Skills:

Account Management, Account Management, Accounts Development, Account Strategies, Agile Leadership, Backlog Management, Building Trust, Business Alignment, Business Decisions, Business Needs, Data Engineering, Data Visualization, Design applications; Due Diligence, Product Delivery, Project Management, Relationship Management, ServiceNow Platform, Software configurations, Software Development

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s):

Job Posting End Date: 09/18/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.