Associate Director of Sales (Rooms - Proactive)

Radisson Hotel Group; Dadri; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an Associate Director of Sales (Rooms - Proactive) to lead proactive sales initiatives and maximise revenue for the hotel portfolio. You will guide the sales team, drive guest satisfaction, and ensure timely responses to enquiries and issues.

The role demands strong leadership, a hands-on management style, and the ability to collaborate with stakeholders across departments while maintaining focus on budget control and performance metrics.

Qualifications

• Proven experience in sales with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Supports the smooth running of the sales department, where all aspects of the hotel’s proactive sales initiatives are delivered and total revenue maximised.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Delivers on plans and objectives where sales initiatives & hotel targets are achieved.
• Manages the sales team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Reviews and scrutinises the business performance, providing recommendations that will drive financial performance.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Skills

Sales experience

Problem solving

Managerial skills

Guest service

Communication skills

IT systems

Job description

Associate Director of Sales (Rooms - Proactive)

• Full-time

Key Responsibilities

• Supports the smooth running of the sales department, where all aspects of the hotel’s pro‑active sales initiatives are delivered and total revenue maximised
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Delivers on plans and objectives where sales initiatives & hotel targets are achieved
• Manages the sales team fostering a culture of growth, development and performance within the department
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Reviews and scrutinises the business performance, providing recommendations that will drive financial performance
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow‑up as required

Requirements

• Proven experience in sales with excellent problem‑solving capabilities
• Excellent managerial skills with a hands‑on approach and lead‑by‑example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills