Associate Director CRM, TA Access

IN10 (FCRS = IN010) Novartis Healthcare Private Limited; Hyderabad; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Novartis Healthcare Private Limited in Hyderabad seeks a BSI Associate Director CRM for TA Access to lead a TA-aligned access team, drive IPAS deliverables, and partner with TA leadership to optimize payer value and access outcomes. The role focuses on governance, strategy execution, and building a high-performing, future-ready team in a hybrid work model.

Qualifications

• Masters or PhD in a relevant discipline (health economics, epidemiology, health services research, public health, or business management)
• 10-12 years conducting research/activities for pharmaceutical products in pharma industry, CRO, or academia
• Experience with CRM TA preferred
• Ability to work, prioritize, and drive projects independently
• Proven leadership (people and project management)
• Strong verbal and written communication skills
• Commitment to Diversity and Inclusion

Responsibilities

• Provide people leadership to a TA-aligned Access team (5–8 associates).
• Coordinate development and updates of IPAS deliverables and serve as IPAS governance lead.
• Act as core access partner to TA leadership for brand strategy and planning.
• Ensure payer value propositions and evidence alignment with HEOR, Medical, Pricing, and Regions.
• Support TA access deliverables with timely, high-quality outputs.
• Drive governance, standardization, and continuous improvement across the team.
• Coach and develop team members and build a robust pipeline of future leaders.
• Represent BSI Access in cross-functional forums and align diverse perspectives.

Skills

Leadership

Project management

Communication

Diversity and inclusion

Education

Master's or PhD in health economics/epidemiology/health services research/public health/business management

Tools

CRM TA

Job description

Job Description Summary BSI Associate Director CRM, TA Access #LI-Hybrid Location: Hyderabad

The BSI Associate Director Therapeutic Area (TA) Access provides people leadership to a TA aligned Access team, driving integrated access strategies across the product lifecycle. The role is responsible for supporting International TA access team in operationalizing Integrated Product Access Strategy (IPAS) deliverables for assigned assets across the R‑D‑C continuum. The role partners closely with cross functional and TA leadership to deliver robust payer value, optimize access outcomes, and build a high performing, future ready team.

Job Description Major Accountabilities

• Provide people leadership to a TAaligned Access team (5–8 associates), fostering high performance, engagement, and capability development.
• Support the development and execution of integrated access strategies across the product lifecycle (early assets to inmarket), in alignment with TA and enterprise priorities.
• Coordinate development and updates of IPAS deliverables (Opportunity, Strategy, Execution) and Serve as BSI workstream lead within IPAT/IPAS governance.
• Act as a core access partner to TA leadership, contributing to brand strategy, disease area planning, and key decision forums.
• Ensure strong payer value propositions, evidence alignment, and access positioning in collaboration with HEOR, Medical, Pricing, Commercial, and Regions.
• Support TA access team on key deliverables, ensuring timely, high quality outputs and clear accountability.
• Drive consistent ways of working, governance, and best practices across the team, including process standardization and continuous improvement.
• Coach and develop BSI team members through clear objectives, feedback, and talent planning, building a robust pipeline of future BSI access leaders.
• Represent BSI Access in cross functional and matrix forums, influencing stakeholders and aligning diverse perspectives toward shared outcomes.

Requirements

• Post-graduate degree (Masters or PhD) in relevant discipline (including health economics, epidemiology, health services research, public health, or business management)
• 10-12 years conducting research / activities for pharmaceutical products in pharma industry, contract research organization, or academic institute; or experience in a closely related discipline within the pharma industry (e.g. clinical research, statistics, epidemiology, pricing analytics)
• Prior experience with CRM TA preferred
• Ability to work, prioritize, and drive projects independently
• Proven leadership (people management and project management)
• Strong verbal and written communication skills
• Commitment to Diversity and Inclusion

Skills Desired

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.

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