Associate Director - Commercial Operations Lead

Regeneron Pharmaceuticals, Inc.; Hyderabad; Presencial; INR 4.000.000 - 6.000.000; Jornada completa

Descripción de la vacante

Regeneron Pharmaceuticals, Inc. in Hyderabad, India seeks an Associate Director, Commercial Operations Lead to anchor the GCC Commercial Operations function and partner with US, international and global teams.

You will stand up an India-based commercial ops organization across HCP engagement, marketing enablement and marketing project management, driving performance, transparency and execution excellence across markets.

Formación

• Experience in commercial marketing operations and HCP engagement operations.
• Proven ability to manage programs/projects with cross-functional teams.
• Experience translating global strategies into local execution in multiple markets.

Responsabilidades

• Lead Global Commercial Operations for the organization and align with global leadership.
• Stand up India-based commercial ops across HCP engagement, marketing enablement and marketing project management.
• Develop and maintain dashboards and KPIs to monitor performance and enable data-driven decisions.
• Collaborate with US and international teams to optimize omnichannel campaigns and content operations.
• Foster culture and internal leadership to grow talent within Regeneron India.

Conocimientos

Commercial marketing operations

HCP engagement operations

Program management

Global delivery

Herramientas

DAM

Descripción del empleo

SUMMARY / POSITION OBJECTIVE:

• The Associate Director, Commercial Operations Lead will anchor the GCC Commercial Operations function and act as a direct partner to US, international and global ops and global commercial leadership, while serving as the leader across three distinct functional capability areas. This role will report directly into the Director, GCC Commercial Lead.
• This role is responsible for establishing and scaling core operational capabilities across HCP Engagement, Marketing Enablement and Marketing Project Management while driving execution excellence, transparency, and performance monitoring across global markets.
• Working across time zones with U.S.-based leadership, this role carries direct accountability for commercial operations priorities and is ultimately accountable for all commercial operations work delivered through Regenerons India office.

JOB DUTIES:

Lead

• Providing strategic and operational leadership to Global Commercial Operations and Global Dupixent Marketing teams, ensuring alignment between global/regional priorities, and local execution
• Responsible for standing up the India based commercial ops organization spanning three key areas of responsibility, with potential for more.
• Manage this team of diverse operational colleagues with varied functional responsibilities and delivery of strategic and executional priorities across products and markets
• For Dupixent program management needs, establish a team dedicated to Dupixent Global and US marketing to provide oversight and optimization of Omnichannel campaigns and marketing project management across indications to ensure a unified one Dupixent approach
• Design and establish exceptional culture and community, developing colleagues from both a functional skills and leadership perspective with the goal of growing internal talent, and delivering excellence in service of the organization and customers we serve

Partner and collaborate

• Serve as the single point of contact for US and international commercial operations leadership and Global Dupixent commercial leadership on execution matters, managing stakeholder expectations across time zones
• Driving content operations and marketing enablement capabilities across all products, including collaboration to advance capabilities regarding MLR processes, claims management, and digital asset management (DAM), to support international launches and localized campaigns
• Partnering with Marketing and IT to localize and deploy promotional content, ensuring alignment with global standards and local market needs
• Building strong relationships with in-market teams to proactively identify operational challenges and to design and implement solutions
• Collaborating with US and International Compliance and Global Internal Audit to understand needs, areas of focus and to maintain adherence to internal policies and external regulations

Execute

• Translating global commercial strategies into locally relevant, tactical plans, with a focus on enabling impactful HCP engagement across all products and geographies, including transparency, monitoring, and performance-driven execution
• Overseeing performance analytics for HCP engagements, including development of engagement metrics and scorecards, to ensure effective and efficient program delivery and generate insights that inform business decisions and highlight areas for relentless optimization
• Developing and maintaining dashboards, reporting tools, and operational KPI tracking to improve leadership visibility and support data-driven decision making
• Continuously evaluating business trends, operational performance, and market dynamics to identify improvement opportunities and operational risks

JOB REQUIREMENTS:

Technical Skills:

• Proven experience in commercial marketing operations, HCP engagement operations, and program/project management with a track record of driving executional excellence, attention to detail, relentless optimization to and supporting field effectiveness
• Solid understanding of HCP engagement models, cross-border operations, and performance tracking frameworks, including metrics and scorecards
• Experience translating global strategies into localized operational plans and supporting execution across diverse markets
• Ability to understand local market requirements and translate them to global programs and processes
• Hands-on experience with content operations, MLR processes, claims management, and digital asset management (DAM) including reuse, taxonomy and asset retirement

Other Skills:

• Experience working with cross-functional, geographically distributed teams in a global or regulated environment
• Experience driving operational excellence, process improvements, and transformation initiatives across commercial operations
• Experience in global delivery models / GCC environments for pharmaceutical or other regulated industry preferred
• Minimum 10 years of pharmaceutical / biotech commercial experience (or 7+ years for MBA / MS), in roles of increasing accountability