Associate, CRM Developer

Zoetis; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zoetis is seeking a CRM Developer to join an agile squad focused on enhancing the global Salesforce environment. You will develop and customize Salesforce features, implement scalable solutions, and follow CRM Architect guidelines to deliver reliable results.

Required hands-on Salesforce development experience, including Apex, Visualforce, and Lightning components, with strong testing and collaboration skills in a fast-paced setting.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 3+ years of experience with Salesforce platform including Apex, Visualforce, Lightning Components, and declarative tools.
• Experience with APIs (REST/SOAP/Metadata) and Salesforce integration is preferred.

Responsibilities

• Build, test, and maintain Salesforce CRM solutions aligned with architectural guidelines.
• Develop and customize Salesforce features using Apex, Visualforce, and Lightning components for scalable solutions.
• Participate in Scrum ceremonies and collaborate with cross-functional teams.
• Perform unit testing and assist in functional testing.
• Provide knowledge transfer and coach team members on best practices.

Skills

Communication

Agile mindset

Team collaboration

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

Apex

Visualforce

Lightning Web Components

Aura Components

SOQL

Data Loader

REST API

SOAP API

Lightning Design System

JavaScript

Job description

POSITION SUMMARY

Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences. (i.e. Global vs. Country/Region) It may be helpful to complete this section after you have finished the other sections of the document.

As a CRM Developer, you will join one of our agile CRM teams to build world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will be responsible for building new functionality, and for customizing and supporting existing functionality on the Salesforce platform. You will follow development & design guidelines established by the CRM Architect to build scalable solutions that follow our enterprise design patterns.

This role requires hands-on Salesforce development experience and will be responsible for configuration, development, and unit testing of Salesforce.

POSITION RESPONSIBILITIES

In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required.

Percent of Time (sum of responsibilities should equal to 100%)

• Build, document, and support solutions for the Salesforce.com CRM platform based on technical requirements ( 50%)
• Write clean and efficient code, following design patterns established by Zoetis and always focused on scale (25%)
• Participate in development ceremonies (scrum, story estimation, testing, etc) (10%)
• Perform or assist in the execution of functional testing (10%)
• Participate in knowledge transfer activities between teams (5%)

ORGANIZATIONAL RELATIONSHIPS

Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities. Include any external interactions as appropriate.

• Senior Developers, Lead Developers, Product Owners, Testers
• Cross-Functional ZTD Teams (SAP, etc)

RESOURCES MANAGED

Financial Accountability

Indicate the Average Budget or Revenue accountability, as applicable.

Supervision

Indicate the typical number of Colleagues managed. Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable.

EDUCATION AND EXPERIENCE

Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible).

Bachelor's degree in Computer Science or a related field

3+ years of experience with Salesforce platform, which should include: Apex, Visualforce, Lightning Components using the Lightning Design System framework, data loader, and declarative platform tools (Flows, Process Builder, Lightning App Builder, Validation Rules, etc.)

TECHNICAL SKILLS REQUIREMENTS

Indicate the technical skills required and/or preferred, as applicable.

Basic Qualifications

• Experience developing applications on the Force.com platform, using Apex Classes/Controllers/Triggers, Visualforce
• Front-end development experience with Visualforce pages, Lightning Design System, Lightning Web Components, Aura Components, and other necessary UI technologies.
• Knowledge of advanced Apex programming concepts such as core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations, and effective unit testing
• Strong working experience on Agile methodology and DevOps framework
• Demonstrated awareness of API Management Tools and Tool usage (Nice to have)
• Ability to understand declarative limits of the platform and knowledge of where and how code should be developed
• Experience with the Salesforce API (REST/SOAP/Metadata, etc.)
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
• Comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence
• Strong written and verbal communication

Preferred Skills

• Strong working knowledge of Dataloader, SOQL, XML, Javascript, Java, jQuery, angular JS
• Understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, Communities, NetZero Cloud, and AppExchange Solutions
• Knowledge of integrations, 3rd party integration tools. Heroku, XPLENTY and Postgres DB. (Nice to have). Working knowledge of SAP and SFDC integration is strongly preferred.
• Strong problem-solving mindset to ensure creative thinking for potential solutions
• Demonstratable understanding of micro-service and enterprise design patterns

Preferred Credentials

• Salesforce Administrator Certification
• Salesforce Platform App Builder Certification
• Salesforce Platform Developer I Certification

PHYSICAL POSITION REQUIREMENTS

Note the physical conditions in which work will be performed, if applicable to the position. Examples: Lifting, sitting, standing, walking, ability to travel, drive, unusual attendance requirements, weekend work or travel requirements, etc.

This description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.