Associate Clinical Data Facilitator

Novo Nordisk India Pvt Ltd; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Novo Nordisk India Pvt Ltd is seeking an Associate Clinical Data Facilitator to join the Global Business Services team in Bangalore. You will manage site user access across data management systems, configure user rights, and provide operational support to ensure seamless trial data flow.

The role requires 2–3 years in pharma, familiarity with GxP, and the ability to coordinate with global teams while maintaining quality standards.

Qualifications

• Master's or Bachelor’s degree in Life Science, Computer Science, Information Technology, Clinical Information Management, or equivalent qualifications.
• Minimum 2–3 years of pharma industry experience, preferably in Clinical Data Management systems or vendor management.
• Knowledge of GxP guidelines and regulatory requirements within drug development (SOPs, GCP, GDP).

Responsibilities

• Performing site user access management across data management systems such as EDC and eCOA, including creating, maintaining, and removing user accounts for external and internal stakeholders.
• Configuring and maintaining settings in user management tools, including uploading rights and roles, importing reports, and managing deployment files.
• Providing day-to-day business support and incident management, delivering technical expertise to resolve operational issues.
• Coordinating with global teams and cross-functional stakeholders to ensure effective process management and standardisation across trials.
• Maintaining study versions in end-user systems and performing study closure, lock, and decommission activities.
• Promoting the exchange of knowledge within the department through share-better-practice sessions and trial-related meetings.

Skills

Data management

Access control

GxP knowledge

English proficiency

Education

Master's/Bachelor's in Life Sciences or IT

Tools

EDC systems

eCOA

User management tools

Job description

Associate Clinical Data Facilitator Job Title – Associate Clinical Data Facilitator Company – Global Business Services, India Department – Data Standards and Integration Location – Bangalore

Play a vital role in enabling clinical trials to run smoothly – managing the systems and access that connect sites, vendors, and trial teams across the globe.

Your new role

As an Associate Clinical Data Facilitator, you will be at the heart of clinical data operations, ensuring that external sites and internal teams have seamless access to the systems they need to deliver high-quality trial data. You will work independently across multiple data management platforms, combining technical precision with strong collaboration skills to keep trials on track.

Your key responsibilities will include:

• Performing site user access management across data management systems such as EDC and eCOA, including creating, maintaining, and removing user accounts for external and internal stakeholders.
• Configuring and maintaining settings in user management tools, including uploading rights and roles, importing reports, and managing deployment files.
• Providing day-to-day business support and incident management, delivering technical expertise to resolve operational issues.
• Coordinating with global teams and cross-functional stakeholders to ensure effective process management and standardisation across trials.
• Maintaining study versions in end-user systems and performing study closure, lock, and decommission activities.
• Promoting the exchange of knowledge within the department through share-better-practice sessions and trial-related meetings.

Your new department

In Research & Development, you'll be part of a unit that explores bold scientific ideas and advances them into clinical testing. We combine curiosity, AI tools, and human data to develop transformative therapies. Through collaboration and operational excellence, we shape and deliver an innovative pipeline to meet future patient needs. You will join our Global Business Services team in Bangalore, working within the Clinical Data Management & Programming community. This team supports trial operations globally, collaborating closely with Clinical Data Managers, Clinical Data Insights Analysts, Biostatistics, Clinical Operations, and external vendors/CROs. Your work will directly enable the integrity and timeliness of clinical trial data that ultimately brings new treatments to patients.

Your skills & qualifications

• A Master's or Bachelor's degree in Life Science, Computer Science, Information Technology, Clinical Information Management, or equivalent qualifications.
• Minimum 2–3 years of experience in the pharmaceutical industry, preferably within Clinical Data Management systems, vendor management, or related areas.
• Knowledge of GxP guidelines and regulatory requirements within drug development, including SOPs, GCP, and GDP.
• Strong planning, coordination, and analytical skills with a quality-first mindset and the ability to work independently.
• Fluency in written and spoken English, with cultural sensitivity and the ability to collaborate effectively in a diverse, global environment.
• Experience with project management, stakeholder communication, and presentations is an advantage.

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.

Deadline 5th August 2025.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Experience Level Mid Level