Associate, Client Onboarding (Mumbai)

Galaxy; India; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid working arrangements

Health benefits for employees and deps

Headspace coaching and counseling

Job summary

Galaxy Digital is seeking an Account Opening Onboarding Analyst to drive the end-to-end review and processing of new account applications across banks, crypto exchanges, and custodians.

The role requires 3–5 years in financial services, strong KYC/AML knowledge, and a keen eye for detail under tight deadlines, with collaboration across sales, legal, compliance, and operations.

Hybrid work arrangement with comprehensive benefits is offered.

Qualifications

• Bachelor’s degree or equivalent required.
• 3–5 years in financial services, experience in account opening or KYC/AML preferred.
• Strong knowledge of KYC regulatory requirements.
• Excellent attention to detail and ability to work under pressure with strict deadlines.
• Strong written and verbal communication skills.

Responsibilities

• Review and process new account applications across banks, crypto exchanges, and custodians.
• Ensure adherence to KYC, AML, and onboarding policies.
• Coordinate with sales, legal, compliance, and operations to gather documentation.
• Enter and maintain data in internal systems.
• Monitor account opening requests for timely processing.
• Contribute to process improvements for efficiency.
• Maintain audit trails for account opening activities.

Skills

Attention to detail

Written communication

Verbal communication

Ambiguity tolerance

Team player

Education

Bachelor’s degree or equivalent

Job description

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Build Dream Teams.

Who You Are:

Galaxy Digital is looking for an Account Opening Onboarding Analyst to play an active role in the account opening process from start to finish. In this role, you will be responsible for reviewing and processing new account applications to successfully open accounts at banks, cryptocurrency exchanges, and custodians on behalf of various Galaxy Digital entities. The ideal candidate is a results-driven, innovative thinker who can adapt quickly. The candidate should have prior work experience in financial services, an understanding of Customer Due Diligence/ AML/KYC requirements and a deep interest in working in and learning about the crypto ecosystem.

This position is to onboard Galaxy to various institutions and not onboarding clients to Galaxy.

What You’ll Do:

Responsibilities

• Review requirements and applications for new account openings across banks, cryptocurrency exchanges, and custodians to help support the various Galaxy business lines
• Ensure adherence to regulatory requirements such as KYC, AML, and internal onboarding policies
• Liaise with internal stakeholders (sales, legal, compliance, and operations) to resolve missing documentation and information in order to successfully submit account opening applications to various institutions
• Accurately enter and maintain data in internal systems
• Monitor account opening requests to ensure timely processing and onboarding
• Continuously contribute to process improvement initiatives for greater efficiency
• Maintain proper documentation and audit trails for all account opening activities
• Bachelor’s degree or equivalent
• 3-5 years of experience in financial services, preferably in, account opening, or KYC/AML
• Strong knowledge of regulatory requirements regarding KYC
• Excellent attention to detail and ability to work under pressure with strict deadlines
• Strong written and verbal communication skills.
• Intellectually curious self-starter, comfortable in ambiguity and a fast-paced environment
• Strong appetite for problem solving in a high growth business
• Team player with a can-do attitude

Bonus Points:

• Ability to manage multiple projects and functions
• Experience, knowledge and interest in cryptocurrency a plus

What We Offer:

• Competitive base salary and discretionary bonus
• Competitive paid time off
• Hybrid Working Arrangements
• Company-paid health and protective benefits for employees and their eligible dependents
• Free coaching and counseling sessions through Headspace
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

*Benefits may vary depending on location.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact [e-mail].