Associate

Sama; Bengaluru; Presencial; INR 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Professional development opportunities

Descripción de la vacante

Sama is seeking an Associate in Bengaluru to review and classify industry product data for accurate search and discovery on client platforms. You will follow defined guidelines, meet quality targets, and collaborate with the Service Delivery team in a dynamic environment.

The role emphasizes adherence to taxonomy, data accuracy, and timely delivery while adapting to evolving tools and processes. Strong English communication and a proactive, team-oriented attitude are essential.

Formación

• Bachelor's degree or equivalent required.
• Strong attention to detail with the ability to follow structured guidelines.
• Basic understanding of e-commerce or retail product catalogs.
• Ability to perform repetitive tasks accurately while meeting quality targets.

Responsabilidades

• Review, tag, and classify retail product data to improve search relevance and discoverability.
• Apply standardized guidelines and classification rules consistently.
• Identify data discrepancies and elevate them to the team lead when necessary.
• Maintain high standards of data accuracy, completeness, and consistency.
• Perform quality checks by reviewing, correcting, or reprocessing data.
• Remove duplicate or incorrect entries to keep the catalog clean.
• Collaborate with team members and contribute to continuous improvement initiatives.
• Adapt to changes in guidelines, tools, or workflows as required.

Conocimientos

Attention to detail

English communication

Team collaboration

Independent work

Computer proficiency

Educación

Bachelor's degree in any discipline

Herramientas

Spreadsheets

Web-based platforms

Descripción del empleo

About the Job

The Associate will be part of the Service Delivery team in India, reporting to a Team Leader. The role involves reviewing and classifying industry product data to support accurate product search and discovery on client platforms. The Associate will follow defined guidelines, meet quality and productivity targets, work closely with the team, and adapt to changing processes and tools in a fast-paced environment.

The Associate will be part of the Service Delivery team in India, reporting to a Team Leader. The role involves reviewing and classifying industry product data to support accurate product search and discovery on client platforms. The Associate will follow defined guidelines, meet quality and productivity targets, work closely with the team, and adapt to changing processes and tools in a fast-paced environment.

Key Responsibilities

• Review, tag, and classify retail product data (including product titles, descriptions, images, and attributes) to improve search relevance and product discoverability.
• Apply standardized guidelines and classification rules consistently across tasks.
• Identify data discrepancies, missing attributes, or ambiguous cases and elevate them to the team lead when necessary.
• Maintain high standards of data accuracy, completeness, and consistency while meeting defined quality thresholds and turnaround times.
• Perform quality checks by reviewing, correcting, or reprocessing data to ensure compliance with program requirements.
• Remove duplicate or incorrect entries to maintain a clean and reliable product catalog.
• Collaborate with team members and contribute to shared goals and continuous improvement initiatives.
• Perform additional related tasks as assigned to support product search and classification programs.
• Demonstrate flexibility by adapting to changes in guidelines, tools, or workflows, and transitioning to new processes or task types as required by business needs.

Minimum Qualifications

• Bachelor's degree in any discipline.
• Strong attention to detail with the ability to follow structured guidelines and taxonomies.
• Basic understanding of e-commerce or retail product catalogs.
• Ability to process repetitive tasks accurately while meeting quality and productivity targets.
• Proficiency with computers and common tools (spreadsheets, web-based platforms).
• Good written communication skills in English.
• Ability to work independently as well as collaboratively in a team environment.

Preferred Qualifications

• Prior experience in e-commerce, retail operations, data annotation, search relevance, or product catalog management.
• Familiarity with product taxonomies, ontologies, or classification systems.
• Experience working on search relevance, query-product matching, or product attribute enrichment tasks.
• Comfort working with large datasets and rule-based decision frameworks.
• Exposure to quality assurance processes or audit-based workflows.
• Ability to quickly learn new tools, guidelines, and domain-specific concepts.
• Be inquisitive and eager to learn in a dynamic and fast-paced environment
• Have strong communication skills, both verbal and written
• Take pride in everything they do and be motivated to go above and beyond what is expected
• Possess excellent web research skills
• Demonstrate keen attention to detail
• Have the ability to work with a sense of urgency
• Have good time-management skills
• Have the ability to communicate effectively with people from diverse backgrounds and cultures
• Be a strong team player.

About Sama

Sama provides high-quality training data that powers AI technology for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We're experts in data annotation, supporting text, 2D, 3D image, video, and sensor data for machine learning algorithms and generative AI models. Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards.

Founded in 2008 on the belief that "talent is equally distributed, but opportunity is not", Sama is driven by the mission to expand opportunities for those who are underprivileged. As a certified B-Corp, Sama has provided worker training programs to increase economic opportunity for more than 15,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 69,000 workers and their dependents.

Today, our vision is to provide data scientists, ML engineers, and data operations teams with an indispensable, integrated platform for AI data preparation, labeling, and collection.

For more information, visit www.sama.com.

More information can be found at:

• Featured in Forbes: How Ethical Is Your AI?
• Sama Honored on Inc. Magazine's Annual List of America's Fastest-Growing Private Companies — the Inc. 5000
• Reversing Poverty - Ted Talk by our founder Leila Janah

Our Culture

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal - Deliver. Period. - Trust & Transparency - Customer First - Humanity.

Our Benefits

Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP, generous holiday and vacation policies, a monthly fitness stipend, monthly cell phone reimbursement and professional development opportunities. Our Talent Acquisition team would be happy to discuss our benefits packages with you in more detail during the interview process.

At Sama, we pride ourselves in being a diverse and equal opportunity employer.