Assoc Analyst Chargebacks

Medline Industries India Pvt. Ltd.; Khadki; On-site; INR 450,000 - 650,000; Full time

Job summary

Medline India, Pune, is seeking a detail-oriented Chargeback Analyst to process vendor chargeback submissions and support discrepancies. Under direct supervisor, you will research disputes and collaborate with internal teams to resolve inquiries efficiently.

You will apply strong analytical skills, Excel proficiency, and knowledge of pricing/chargebacks to ensure accurate payments and timely resolutions, while maintaining excellent stakeholder communication.

Qualifications

• 2-3 years of experience in pricing, contracts, Chargebacks or related analytical field.
• Good knowledge of Pricing, Credit memo requests and Chargebacks.
• Strong understanding of financial principles and calculations.
• Proficiency in financial analysis tools and software such as Excel, ERP systems, and data visualization tools.

Responsibilities

• Validate the accurate distribution of vendor Chargeback and tracing files and accurate processing of any resulting discrepancies within tight timelines.
• Establish and maintain relationships with vendors and internal resources to ensure timely processing of files and payments.
• Collaborate with multiple teams, internal and external, to ensure all outstanding Chargebacks are reconciled properly and payment issues are resolved promptly.
• Effectively manage one-off projects assigned from various internal areas to maximize Chargebacks collected.
• Prioritize incoming Chargeback related inquiries and apply detailed analysis with flexible thinking to handle appropriately.
• Apply intuitive decision-making to help create fee agreements tied to vendor restrictions.
• Assess options for process improvement programs and perform program audits.

Skills

Chargeback management

Financial analysis

Excel proficiency

ERP systems

Data visualization tools

Communication skills

Analytical skills

Problem solving

Team player

Continuous improvement mindset

SAP

Vistex

Education

Any Graduate/MBA

Tools

SAP

Vistex

Excel

ERP systems

Job description

Job Summary

Under direct supervisor, responsible for processing chargeback submissions and supporting chargeback related discrepancies. Perform research necessary for resolution of disputes.

About Medline India

Medline India was set up in 2010 in Pune, primarily as an offshore Development Centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration June 2025 - June 2026. We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered and engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.

About Medline Industries, LP

Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care. At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centers, physician offices, home care agencies, providers, and retailers. We’re proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.

Why join Medline

Direct, full-time employment in a large, stable, rapidly growing, and yet profitable company. First-rate compensation and benefits package. Genuine individual growth potential in this new establishment. Open door and highly ethical work culture, with due accountability.

Job Description

This position is responsible for processing vendor Chargeback submissions and supporting chargeback related discrepancies. This position will play a prominent role for facilitating the research and resolution of disputes, working expeditiously with precision. The role will also be key in analyzing and comprehending various communications from internal and external business partners to gain in-depth understanding of inquiries to determine the right plan of action.

Job Responsibilities

• Validate the accurate distribution of vendor Chargeback and tracing files and accurate processing of any resulting discrepancies within tight timelines.
• Establish and maintain relationships with vendors and internal resources to ensure timely processing of files and payments.
• Collaborate with multiple teams, internal and external, to ensure that all outstanding Chargebacks are reconciled properly and payment issues are resolved promptly.
• Effectively manage one-off projects assigned from various internal areas to ensure maximization of Chargebacks collected.
• Prioritize incoming Chargeback related inquiries and apply detailed analysis with flexible thinking to handle appropriately.
• Apply intuitive decision-making to help create fee agreements tied to vendor restrictions.
• Assess options for process improvement programs and perform program audits.

Chargeback Calculation

Utilize chargeback data to accurately calculate Chargebacks from the Vendor in order to secure Chargebacks. Collaborate with sales, Chargebacks, and finance teams to resolve any discrepancies or issues related to Chargebacks. Working on ad-hoc projects assigned and initiated by the Pricing Credits/Chargebacks Team in timely manner.

Skills / Experience

• 2-3 years of experience in customer pricing, contracts, Chargebacks or other related analytical field.
• Good knowledge of Pricing, Credit memo requests and Chargebacks.
• Strong understanding of financial principles and calculations.
• Proficiency in financial analysis tools and software, such as Excel, ERP systems, and data visualization tools.
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts and pivot tables, using text wrap, sorting, vlookups, and if statements).
• Excellent communication and interpersonal skills for effective stakeholder management.
• Detail-oriented with exceptional problem-solving skills.
• Strong in MS Office knowledge.
• Exceptional analytical, organizational, and communication skills.
• Having Continuous improvement mindset.
• Flexibility and good team player.
• Nice to have: SAP and Vistex Knowledge.

Educational Qualification

Any Graduate/MBA

About Medline India

Medline India was set up in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 - May 2024. We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered and engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.

About Medline Industries, LP

Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care. At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years. Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you. Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.