Assitant MIS Manager

ABCD Aditya Birla Capital Digital; Maharashtra; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

ABCD Aditya Birla Capital Digital is seeking a analytics & reporting professional to empower the retail vertical for critical business decisions. You will coordinate with stakeholders and act as the central SPOC for audit findings and implementations, delivering dashboards and monthly/quarterly analytics.

The role requires understanding of insurance domain processes, strong Excel/data presentation skills, and the ability to manage cross-functional coordination to meet tight timelines.

Qualifications

• Graduate/MBA with 4–5 years in financial/insurance services.
• Strong MS Excel skills and ability to present data clearly.
• Coordinate with multiple stakeholders and manage processes.

Responsibilities

• Support Strategy/Planning by analyzing trends to inform growth.
• Facilitate periodic reviews for Sales & Support functions.
• Support budgeting and planning activity analysis.
• Publish industry trends/LOB opportunities for reviews.
• Coordinate audits and implement audit findings improvements.

Skills

Business processes

Excel proficiency

Data visualization

Analytical skills

Stakeholder management

Education

MBA preferred

Graduate degree

Tools

MS Excel

Job description

Job Purpose

This role is responsible for empowering the retail vertical through analytics & reporting for critical business decisions. This role also responsible for co-ordination on all retail initiatives with key stakeholders within and outside the vertical. Role is also a central SPOC for co-ordination on audit findings & implementation

Job Context & Major Challenges

Job Context/ Job Challenges

The insurance industry of India consists of 58 insurance companies of which 24 are in life insurance business and 34 are non-life insurers. In addition to these, there is sole national re-insurer, namely, General Insurance Corporation of India (GIC Re) however several Foreign Reinsurance Branches (FRBs) like Munich Re, Swiss Re, Hannover Re have also set up their offices in the recent years. Other key stakeholders in Indian Insurance market include agents (individual and corporate), brokers, surveyors and third party administrators servicing health insurance claims. From the above, insurance brokers are the only channel, which represents the customers and not insurers. This unique role of the broking channel is recognized by the regulator, insurers and customers. The Indian insurance market is a huge business opportunity waiting to be harnessed. India currently accounts for less than 2 % of the world’s total insurance premiums (2018). The country is the tenth largest insurance market in the world (2018) in terms of premium volume. In terms of insurance penetration in 2018 (Premium placed to GDP of the country) India stands at 0.97% against the global average of 2.78% which is not only below advanced nations like USA (4.26%) and Switzerland (4.1%) but also emerging economies like Taiwan (3.4%), China (1.9%), and Malaysia (1.45%). This shows the tremendous growth potential the non-life insurance market promises in the coming years.

Aditya Birla Insurance Brokers Limited (ABIBL) is one of India’s leading composite insurance brokers, licensed by the Insurance Regulatory and Development Authority of India (IRDAI). We were granted license in year 2003 by IRDAI and are in operations since then.

We specialize in providing integrated insurance broking and advisory services to companies and individuals by way of Retail Solutions and Corporate Solutions. ABIBL also offers re-insurance solutions to insurance companies and has developed strong relations with Indian as well as global insurers operating in India, South Asia, Middle East, and South-East Asia.

Over the years ABIBL has built a robust technology infrastructure and operates within a very strong compliance and governance framework. The company’s biggest strength is it’s 400+ people strong human capital across 26 locations across India.

Our aim is to simplify the complex world of insurance for our customers. Our focus is on delivering cost-effective and customized risk management, placement, and claims management solutions through a potent combination of experience and expertise.

ABIBL is one of the few insurance broking companies in India to have been awarded the prestigious ISO 9001:2015 Certification for Quality Management Systems.

This role will also be responsible for internal audits supporting and Sales team of Retail vertical and coordination for monthly and quarterly Review meetings. Preparing various dashboards, monthly / quarterly analytics reports to Zonal , Regional teams & KPH’s

Key Challenges

• Getting the required data from the various stakeholders for generating accurate reports in a timely manner requires a lot of coordination and follow-up. Therefore, there is a need to manage stakeholder relationships as there is heavy dependence on others for TAT achievement.
• Follow up with Ops team & branches for reconciliation of 64vb data.

Enabling Skill Sets & Qualifications

• Critical skills required for this role include an understanding of business processes and systems in the insurance industry, proficiency in MS Excel and presenting data, process and detail orientation, analytical and problem solving skills, and stakeholder relationship management.
• The education and experience required to meet this profile is a Graduate / Post Graduate (MBA preferably) with around 4-5 years of work experience preferably in the financial/Insurance services domain.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Support / Co-ordination for Strategy/Planning

• Supporting the business head by analyzing and identifying trends to help in building strategy.
• Facilitating periodic reviews for Sales & Support functions
• Support business head in analysis of planning & budgeting activity
• Report generation on industry trends/LOB opportunities for reviews
• Support on various initiatives, industry updates for BRC, Board, senior management reviews

KRA2 Data Analytics & Dashboard

• Publish trend analysis on various business levers to Zonal, Regional & Business Head.
• Central repository for all business data & retail initiatives

KRA3 Audit Management

• Central SPOC for Internal & external audits and quality initiatives.
• He/she has to support business head in implementation of audit findings.