Assistant Vice President – Technology (Prime & Cards Platforms)

Mashreq; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A financial institution is seeking an Assistant Vice President – Technology in Bangalore. This role involves leading the execution of strategic technology initiatives across various platforms, ensuring system stability and compliance, and managing technology budgets. The ideal candidate will possess over 10 years of IT experience with expertise in PRIME and strong skills in stakeholder management. Company's emphasis on operational excellence ensures a dynamic environment. Suitable for professionals looking to influence and innovate in technology leadership.

Qualifications

• Minimum of 10 years of relevant experience in IT.
• Experience with production and solution development support.
• Strong analytical skills required.

Responsibilities

• Lead execution of technology strategy for PRIME and Cards platforms.
• Ensure system stability and availability for uninterrupted service.
• Manage budget planning and monitoring for technology initiatives.
• Govern compliance readiness and implementation of mandates.
• Lead and mentor cross-functional teams in technology projects.

Skills

Analytical skills

Oral communication skills

Written communication skills

Expertise in PRIME

Knowledge of acquiring systems

Knowledge of Issuing systems

Knowledge of Settlement and reconciliation

Cards issuing/acquiring knowledge

Job description

The Assistant Vice President – Technology is responsible for leading and executing the bank’s strategic initiatives across PRIME, Cards Issuing, Acquiring, Settlement, and Clearing platforms. The role carries full end‑to‑end accountability for delivery, platform stability, technology governance, and compliance.

The AVP will drive technology strategy execution, ensure uninterrupted and resilient system operations, strengthen compliance and audit readiness, and manage complex, cross‑functional programs aligned with the bank’s digital and operational roadmap.

This includes overseeing large‑scale platform enhancements, managing vendor and stakeholder relationships at senior levels, ensuring adherence to regulatory and scheme mandates, and governing the full lifecycle of technology changes—from requirements to production support.

The role also carries responsibility for budget planning and monitoring, risk management, operational process optimization, and building high‑performance engineering and support teams.

Key Result Areas:

Strategic & Execution Leadership

• Lead execution of the bank’s technology strategy for PRIME and Cards platforms, ensuring alignment with business growth, regulatory expectations, and operational excellence.
• Own end to end delivery of major transformation initiatives, including system modernization, platform upgrades, and integration programs.
• Drive roadmap planning, prioritization, resource allocation, and governance across multiple streams.

Operational Stability & Resilience

• Own overall system stability, availability, and resiliency for PRIME and cards ecosystem—ensuring uninterrupted 24x7 service.
• Establish and enforce robust monitoring frameworks, automation enhancements, and proactive issue detection.
• Govern incident, problem, and change management processes to ensure adherence to SLAs and minimize risk.
• Lead compliance readiness and implementation of mandates from Visa, Mastercard, Central Bank, and internal audit.
• Ensure full technology governance, documentation quality, and audit traceability across systems and processes.
• Identify and mitigate operational, technology, and regulatory risks.
• Manage project and operational budgets, ensuring optimal utilization, forecasting accuracy, and cost efficiency.
• Negotiate and govern vendor contracts, ensuring performance delivery and compliance with service obligations.
• Drive productivity improvements, automation benefits, and cost saving initiatives.

Leadership & Stakeholder Management

• Lead and mentor cross functional teams, including engineering, support, QA, and vendor resources.
• Collaborate with Business, Operations, Risk, Finance, and Compliance teams at senior levels to drive outcomes.
• Present program updates, risks, and decisions to senior management and steering committees.

Knowledge, Skills, and Experience

• 10+ years of relevant experience in IT with production & Solution development support experience.
• Excellent analytical skills.
• Good oral / written communication skills.
• Hands‑on experience in PRIME.
• Technically expertise in any acquiring systems, Issuing system, Settlement and reconciliation.
• Good cards Issuing/acquiring business knowledge.