Assistant Vice President - Business Continuity and Cyber Resiliency

EXL; Dadri; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

EXL is seeking a senior resilience leader to drive Cyber Resiliency, Business Continuity, and Crisis Management across the enterprise in India. You will define recovery objectives (RTO/RPO), coordinate cross‑functional response, and validate plans with simulations.

Responsibilities include ISO 22301 aligned framework implementation, risk assessment, BIA, SPOF remediation, and crisis playbook governance, reporting readiness to executives.

Qualifications

• Define cyber recovery objectives and dependency mapping.
• Lead adoption of immutable backups and restoration validation.
• Integrate cyber crisis response with Incident Response, Crisis Management, DR, and leadership.
• Run regular cyber recovery simulations (table‑top and technical) and track corrective actions.

Responsibilities

• Lead implementation and continuous enhancement of enterprise Business Continuity, Disaster Recovery, and Cyber Resiliency frameworks aligned to ISO 22301.
• Act as primary contact for client assurance, regulatory reviews, audits, and resilience demonstrations.
• Drive organization-wide Business Impact Assessments, risk assessments, and threat modelling to identify critical services and recovery priorities.
• Identify and remediate Single Points of Failure across processes, technology, people, and third‑party dependencies.
• Lead large‑scale enterprise crisis response as a core member of the Crisis Management Team.
• Manage crises including cyber incidents, outages, and major disruptions with controlled escalation.
• Oversee development and testing of Crisis Management Plans and Command Center protocols.

Job description

Cyber Resiliency

• Partner with Cyber, Technology, Infrastructure, Application Owners, Cloud, and third parties to define cyber recovery objectives (RTO/RPO), prioritized service recovery, and dependency mapping.
• Lead adoption of cyber resiliency practices, immutable and air‑gapped backups, clean‑room recovery, secure identity recovery, and restoration validation.
• Ensure cyber crisis response playbooks are fully integrated across Incident Response, Crisis Management, DR, Legal, Compliance, Communications, and Executive leadership.
• Drive regular cyber recovery simulations (table‑top and technical); track corrective actions through closure and report readiness to governance forums

Business Continuity

• Lead implementation, and continuous enhancement of enterprise Business Continuity, Disaster Recovery, and Cyber Resiliency frameworks aligned to ISO 22301 and leading resilience standards
• Act as a primary point of contact for client assurance, regulatory reviews, audits, RFPs/RFIs, and resilience capability demonstrations
• Drive organization-wide Business Impact Assessments (BIA), risk assessments, and threat modeling to identify critical services, recovery priorities, and systemic vulnerabilities.
• Identify and remediate Single Points of Failure (SPOFs) across business processes, technology, people, and third‑party dependencies.

Crisis Management

• Lead and coordinate large‑scale enterprise crisis response, acting as a core member of the Crisis Management Team during high‑impact events.
• Manage crises including cyber incidents, technology outages, infrastructure failures, civil disturbances, natural disasters, and geopolitical disruptions, ensuring controlled escalation and decision‑making
• Oversee development, testing, and execution of Crisis Management Plans, Emergency Response Plans, and Command Center protocols