Assistant Supervisor Tpa Insurance Chennai (India)

Fortis; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Fortis is seeking a capable leader to supervise and manage a team of insurance specialists to achieve business objectives. You will collaborate with cross-functional teams to resolve complex issues and enhance customer satisfaction.

The role focuses on analyzing data to identify trends, implementing process improvements for efficiency, and providing training to elevate team skills while ensuring regulatory compliance.

Responsibilities

• Supervise and manage a team of insurance specialists to achieve business objectives.
• Develop and implement process improvements to increase efficiency and productivity.
• Collaborate with cross-functional teams to resolve complex issues and enhance customer satisfaction.
• Analyze data and metrics to identify trends and areas for improvement.
• Provide training and coaching to team members to enhance their skills and knowledge.
• Ensure compliance with regulatory requirements and industry standards.

Job description

• Supervise and manage a team of insurance specialists to achieve business objectives.
• Develop and implement process improvements to increase efficiency and productivity.
• Collaborate with cross-functional teams to resolve complex issues and enhance customer satisfaction.
• Analyze data and metrics to identify trends and areas for improvement.
• Provide training and coaching to team members to enhance their skills and knowledge.
• Ensure compliance with regulatory requirements and industry standards.