Assistant Manager - Technology Services

Metlife; Pune District; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

MetLife, Inc. in Pune, India is seeking a seasoned technology services leader to manage and oversee the technology services team, ensuring reliable operations and customer satisfaction.

You will develop and implement strategic initiatives, collaborate with cross-functional teams to align project requirements, resolve complex technical issues, and mentor junior members while upholding industry standards.

Responsibilities

• Manage and oversee the technology services team to ensure efficient operations.
• Develop and implement strategies to enhance technology services and customer satisfaction.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Analyze and resolve complex technical issues and problems.
• Provide guidance and support to junior team members.
• Ensure compliance with industry standards and best practices.

Job description

• Manage and oversee the technology services team to ensure efficient operations.
• Develop and implement strategies to enhance technology services and customer satisfaction.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Analyze and resolve complex technical issues and problems.
• Provide guidance and support to junior team members.
• Ensure compliance with industry standards and best practices.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.