Assistant Manager - Soft Services

Jones Lang LaSalle; Chennai District; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading global real estate services firm is seeking an Assistant Manager - Soft Services in Chennai. This role involves overseeing day-to-day property operations, ensuring compliance with safety and security standards, and managing the property budget. Candidates should possess a degree in business or hotel management, along with 3-5 years of facilities management experience. The position requires strong leadership and communication skills to drive team performance and client satisfaction. A competitive pay and benefits package is offered.

Benefits

Total Rewards Program

Competitive pay and benefits

Qualifications

• At least 3-5 years of experience in facilities management.
• Good working knowledge in occupational safety.
• Ability to manage a team and implement improvement plans.

Responsibilities

• Oversee day-to-day operations of the property.
• Ensure compliance with security and administrative functions.
• Manage supply and service contracts as approved by clients.
• Monitor the property's budget and maintain adequate cash flow.

Skills

Strong knowledge of property operations

Team management

Communication skills

Education

Degree in business or hotel/building management

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Manager - Soft Services

Account Management – Work Dynamics (Country, Region)

What this job involves

Prioritising the facilities’ needs.

Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.

You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.

In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.

Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards.

Going above and beyond expectations

Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.

In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Sound like you? To apply you need to have:

• Strong knowledge of property operations.
• Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client‑centric operations.
• Solid background in team management. Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location

On‑site – Chennai, TN

Scheduled Weekly Hours

48

Apply today!

Equal Employment Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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