Assistant Manager - Security

AccorHotel; Hyderabad; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading hotel chain seeks a Security Supervisor in Hyderabad to oversee security operations and ensure compliance with safety regulations. You will manage a team of Security Associates, respond to customer concerns, and maintain the highest safety standards. The role requires a high school education, relevant experience, and strong communication skills. Candidates must be legally compliant and capable of resolving issues effectively. This position offers a dynamic work environment with the opportunity for career growth.

Qualifications

• Minimum 2-3 years of relevant experience in a similar capacity.
• Certificates in CPR, First Aid Management, and Basic Fire Fighting will be advantageous.
• Good reading, writing, and oral proficiency in English language.

Responsibilities

• Supervise and coordinate the activities of Security Associates.
• Ensure compliance with established rules and regulations.
• Patrol the assigned area and check for suspicious occurrences.

Skills

Good communication skills

Ability to work effectively in a team

Self-motivated and energetic

Education

Secondary / High school education / Graduation

Job description

Company Description

Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 290 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).

General Information

Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108

Telephone number: [phone]

Website: https://all.accor.com/hotel/6687/index.en.shtml

Primary Responsibilities

• Supervise, instruct and coordinate the activities of Security Associates.
• Monitor and arrange shift activities according to schedule requirements and team availability.
• Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations.
• To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate.
• Serve as a principal source of information on rules and procedures governing security and parking operations.
• Ensure compliance with established rules and regulations.
• Any matter which may affect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

People Management

• Provide effective support to the team to enable them to provide effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure that the team is trained on all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.

Operational Management

• Keep the Safety & Security Manager informed of any noteworthy incidents or conditions, disciplinary problems or any information deemed helpful to the performance of the Security Department.
• Oversee the work of all employees and ensure that areas are being properly patrolled.
• Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information.
• Operate and monitor control panels, alarms and related security equipment.
• Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems.
• To inspect the various security posts.
• To frisk any employee for security purpose. (All male employee to be frisked by male guards and lady employees to be frisked by lady guards only)
• Patrol the assigned area & check for suspicious occurrences and also rules and regulations are enforced.
• To provide work guidance, instruction, or orientation to the Security Associates.

Qualifications

Knowledge and Experience

• Secondary / High school education / Graduation
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous
• Minimum 2 - 3 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• No criminal record

Competencies

• Good communication skills
• Must be able to maintain confidentiality at all times
• Honest with a high level of integrity
• Ability to remain calm and react fast to situations
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times