Assistant Manager - Quality

DIAGEO India; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

DIAGEO India is seeking a Quality Assurance professional to drive ISO certifications and implement high quality standards across production and packaging. You will oversee audits, material approvals, and QA/QC checks to ensure consumer safety and satisfaction.

The role requires 4-6 years of quality experience, strong English communication, and collaboration across factories, with government compliance responsibilities.

Qualifications

• Certified Internal Auditor for Quality for ISO, FSSC and FSSAI.
• Minimum 4-6 years quality functional experience.
• Strong communication skills in English (written & verbal).

Responsibilities

• Design quality standards to be followed at unit level and align with HO requirements.
• Lead internal audits and pursue ISO certification for processes and products.
• Approve packaging material and design at unit level.
• Promote quality across factories, equipment, raw materials and finished goods.
• Conduct QA/QC checks on raw, in-process and finished goods against standards.
• Drive training and development on new quality systems with HR support.
• Handle customer complaints and ensure product quality improvements.
• Coordinate with departments and ensure compliance with regulations.

Skills

Auditing

ISO compliance

Quality management

Communication skills

Job description

Role Responsibilities-

Minimum 4-6 Yrs quality functional experience.

Certified Internal Auditor for Quality for ISO, FSSC and FSSAI.

Strong communication skills in English (written & verbal)

Responsible for customer satisfaction through implementing high quality standards in the product and the process.

Responsible for working backwards to ascertain how to implement high quality in the product and the process to achieve consumer satisfaction.

Responsible for maintaining and promoting quality in the factories, equipment, raw materials and finished goods.

Responsible for Quality Assurance activities.

Responsible for Quality Control and other control activities in the factories and material.

Responsible for checking raw material used in production, packaging material and in process material and finished goods- accept or reject as per set quality standards.

Responsible for designing the quality standards to be followed- of what is acceptable and what is not at the unit level and follow the same designed by HO.

Assist in development of quality systems and communication to all the individuals and departments about the new system and take lead for the implementation of same at the unit level.

Responsible for approval of the packaging material and design at the unit level.

Device internal training for new recruits, introduce new systems in the unit.

Undertake training and development of executives through interaction with the HR Dept.

Initiate the process of Internal Audit for all procedures and systems.

Obtain the ISO certification for the processes and products.

Deal with the Government authorities with regards to regulations by excise, pollution board etc. and gain government approval.

Ensuring that samples of all products are sent to the laboratory and are made fit for human consumption fit.

Handle all complaints regarding quality of products and materials.

Conduct frequent market research to understand and collate all information about the product and act on any issues with quality.

Co-ordination with all the departments; difficult Often has to bear the brunt of failure of most departments Competencies Technical, must possess excellent knowledge about quality Behavioral

Flexible Working Statement:

Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

Diversity Statement:

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.