Assistant Manager - Ocean Export Order Management

Expeditors International (India) Private Limited; Ahmedabad District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Employee Stock Purchase Plan

Training and Development Program

Growth opportunities

Employee Referral Program

Bonus

Job summary

Expeditors is seeking an Assistant Manager - Order Management (Ocean Export) to support day-to-day quotations and local charge checks, ensuring accuracy and minimizing branch losses. The role emphasizes collaboration, process improvements, and cross-functional coordination.

The ideal candidate has 2–3 years of related experience, strong communication and negotiation skills, and a solid understanding of MS Excel, market intelligence, and logistics operations.

Qualifications

• 2-3 years related experience and/or training or equivalent combination of education and experience.
• Expeditors company policies and procedures knowledge.
• Strong market and competition knowledge.
• Excellent oral and written communication skills.
• Proven negotiation skills.
• Conflict resolution.
• Listening skills.
• Providing feedback.
• Building team environment.
• Coaching for development.
• Customer focus.
• Managing meetings.
• Problem solving.
• Process improvement.
• Time management.
• Software proficiency skills (e.g., MS Excel Formulas and Pivot Tables, MS Word).
• English language proficiency.
• Global Logistics Industry knowledge.

Responsibilities

• Review and support with day-to-day quotations.
• Support product with checking local charges and agreement quotes to minimize potential branch losses.
• Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
• Take an active role in the transition of new business/ updates to existing business.
• Grow department Revenue in line with District budget target and management expectations.
• Be open to implementing new system changes and enhancements into your department.
• Be involved and suggest system/process improvements.
• Assist the Manager with EPE’s on the department in line with the 3+1 Initiative.
• Assist the Manager with key staff with goal setting and monitoring development.
• Support the manager as required and applicable in: Proactively work to maintain accounts payment within 30 days; Ensure company credit procedures are followed and utilized effectively; Manage accounts payable to vendors, utilizing BNP; Manage intercompany accounting discrepancies via AJAX report.
• Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.

Skills

communication skills

negotiation

conflict resolution

listening skills

feedback

team building

coaching for development

customer focus

meeting management

problem solving

process improvement

time management

MS Excel

Pivot Tables

MS Word

English language proficiency

Global Logistics Industry knowledge

Tools

MS Excel

Pivot Tables

MS Word

Job description

Assistant Manager - Order Management (Ocean Export)

Company Description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Review and support with day-to-day quotations
• Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.
• Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
• Take an active role in the transition of new business/ updates to existing business.
• Grow department Revenue in line with District budget target and management expectations.
• Be open to implementing new system changes and enhancements into your department.
• Be involved and suggest system/process improvements.
• Assist the Manager with EPE’s on the department in line with the 3+1 Initiative.
• Assist the Manager with key staff with goal setting and monitoring development.
• Support the manager as required and applicable in the following areas:
  • Proactively work to maintain accounts payment within 30 days.
  • Ensure company credit procedures are followed and utilized effectively.
  • Manage accounts payable to vendors, utilizing BNP.
  • Manage intercompany accounting discrepancies via AJAX report
• Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.

Qualifications

• 2-3 years related experience and/or training or equivalent combination of education and experience
• Expeditors company policies and procedures knowledge
• Strong market and competition knowledge
• Excellent oral and written communication skills.
• Proven negotiation skills
• Conflict resolution
• Listening skills
• Providing feedback
• Building team environment
• Coaching for development
• Customer focus
• Managing meetings
• Problem solving
• Process improvement
• Time management
• Software proficiency skills (e.g., MS Excel Formulas and Pivot Tables, MS Word)
• English language proficiency
• Global Logistics Industry knowledge

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program
• Bonus

Experience Level

Mid Level