Assistant Manager Concierge - The Hoxton Bengaluru City

Ennismore; Bengaluru; On-site; INR 450,000 - 700,000; Full time

Benefits offered by this job

Discounts across Ennismore

Development opportunities

Job summary

Ennismore's The Hoxton Bengaluru City is seeking an Assistant Manager Concierge to lead guest-facing service in its new Bengaluru hotel.

You will welcome guests, guide them through the property, and work with a dynamic team to deliver distinctive hospitality experiences.

This role offers a chance to help establish a flagship lifestyle brand in India and to grow within a fast-growing international group.

Qualifications

• Hospitality mindset with a positive, can-do attitude.
• Passion for hospitality and guest experiences.
• Ability to work in a fast-growing, international group.

Responsibilities

• You're the first face our guests see, welcoming them and making their stay special.
• Deal with arrivals and questions, guide guests, and give directions.
• Work as a team, wear multiple hats.
• Show guests to their rooms and assist with amenities.
• Coordinate with front desk for luggage storage and handling.
• Ensure lobby and entrance are tidy and presentable.

Job description

Assistant Manager Concierge - The Hoxton Bengaluru City

• Full-time
• Job-Category: Rooms
• Job Type: Permanent

We are looking for anAssistant Manager Conciergeto join our dynamic team for The Hoxton Bengaluru City.

The Hoxton is opening its very first neighbourhood hotel in Asia, coming to India’s Bengaluru city centre in 2026. This is a major milestone for the brand as it ventures into a new continent entirely and we are now looking for a brilliant leadership team to help bring this lifestyle brand to the market.

Located in the heart of the city centre, The Hoxton, Bengaluru City will bring its undeniable brand DNA and guest experience to India’s “Silicon Valley”, a high-tech city filled with parks and gardens and known for its vibrant cafe and pub culture - very apt for a brand that was founded in London!

The hotel will feature 149 bedrooms in a variety of The Hoxton’s well-loved room categories and the lobby will have a vibrant all-day dining restaurant & bar. Topping off the hotel we will have a rooftop pool and bar, large scale function rooms and The Apartment - The Hoxton’s unique meeting & events concept

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What's in it for you...

• The opportunity to work with an exciting new hospitality concept in Bangalore and have a real impact on its success.
• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences.
• Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!).
• A competitive package and plenty of opportunity for development.

What you’ll do…

• You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way.
• Deal with the coming and going of guests, whether that’s answering guest questions, guiding them through the property or giving directions in the neighbourhood we call home.
• Jump in to help the team because teamwork is our middle name, and you’re a person who’s not afraid to wear multiple hats.
• Show guests to their rooms, giving information and helping with any amenities.
• Coordinating with front desk to manage guest luggage storage and handling guest luggage with care, as if it were your own.
• Ensuring the lobby and entrance is kept tidy and presentable.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.
• Passion for exceeding guest’s expectations.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.