Assistant Front Office Manager

Radisson Hotel Group; Udaipur District; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading hotel company in Udaipur seeks a Front Office Assistant Manager to ensure exceptional guest experiences. The ideal candidate has front office experience, strong supervisory skills, and a passion for hospitality. Responsibilities include team supervision, improving guest satisfaction, and managing operations. Join a dynamic team committed to making every moment matter.

Responsibilities

• Supports smooth running of front office operations.
• Works to improve guest satisfaction and response time.
• Supervises the front office team fostering growth and performance.
• Ensures costs and inventory control.
• Builds effective relationships with key stakeholders.
• Delivers effective guest engagement programs.
• Ensures compliance with legislation and documentation.

Skills

Experience in front office

Strong supervisory and managerial skills

Commitment to exceptional guest service

Problem-solving capabilities

Strong communication skills

Fast-Paced Experience

Job description

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Front Office Assistant Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Front Office Assistant Manager:

• Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Delivers on plans and objectives where front office initiatives & hotel targets are achieved
• Supervises the front office team fostering a culture of growth, development and performance within the department
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Takes ownership to deliver an effective planned guest engagement programme
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Front Office Assistant Manager:

• Experience in front office
• Strong supervisory and managerial skills with a hands‑on approach and lead‑by‑example work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions with proven problem‑solving capabilities offering support where required
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experience of working with IT systems on various platforms
• Strong communication skills

Radisson Udaipur makes it easy to explore the area's many famous attractions. Located just 10 minutes from the Old City and 15 minutes from Lake Pichola, our hotel is close to key attractions like the historic City Palace complex.

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Skills

Fast-Paced Experience