Overview
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
Responsibilities
- Establish and enforce facility management standards based on industry best practices while reviewing and planning preventive maintenance schedules and resource utilization.
- Monitor building systems, maintenance activities, and service delivery to ensure compliance with quality standards and SLAs.
- Investigate and resolve complaints regarding facility services, maintenance issues, or special requirements while maintaining regulatory compliance records.
- Conduct regular facility inspections to ensure proper functioning of all building systems and services while arranging equipment maintenance and repairs.
- Coordinate various facility services including housekeeping, security, and waste management while establishing standards for measuring tenant/occupant satisfaction.
- Maintain asset and inventory records and manage facility management documentation while tracking and analyzing facility-related expenses.
- Review work procedures and operational processes to identify improvements in service delivery and efficiency while scheduling maintenance activities.
- Manage vendor relationships and monitor service delivery performance while developing systems for maintaining facility records and conducting audits.
Required Qualifications
- In-depth understanding of facility management operations with significant experience in managing commercial facilities.
- Strong technical knowledge of building systems and maintenance requirements with ability to supervise and train facility management team members.
- Proficiency in facility management software and MS Office applications with excellent technical and management skills.
- Knowledge of facility management best practices and regulatory requirements with ability to analyze and resolve complex facility-related issues.
- Strong vendor management and negotiation skills with ability to foster cooperative work environment.
- Employee development and performance management skills with strong leadership and organizational abilities.
- Ability to communicate effectively, both orally and in writing, with skill in examining and re-engineering operations and procedures.
Preferred Qualifications
- Experience with Building Operations & Maintenance Efficiency and Occupant Satisfaction management.
- Knowledge of Energy Management & Sustainability practices with Cost Control & Budget Management capabilities.
- Background in Vendor Performance Management with experience in commercial facility operations in Gurugram or similar markets.
- Understanding of regulatory agencies requirements regarding safety, environmental compliance, and building codes.
- Experience formulating policy and developing and implementing new strategies and procedures for facility management.
- Solid background in facility management policies and procedures with expertise in evaluating facility systems and implementing improvements.
Location
On-site – Bengaluru, KA
JLL is an Equal Opportunity Employer committed to diversity and inclusion.