Assistant Events Manager

Westin Hotels & Resorts; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Westin Hotels & Resorts in Mumbai is seeking a Management-level professional to assist the Manager in executing meetings and events and driving the brand service strategy. You will help meet customer needs at events and contribute to growing event revenues while ensuring quality standards and client satisfaction.

The role involves daily walkthroughs of banquet spaces, coordinating groups, managing budgets, and upholding brand initiatives across event operations.

Qualifications

• High school diploma or GED with 2 years experience in event management, food & beverage, sales & marketing, or related area.
• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in event management, F&B, sales or marketing.

Responsibilities

• Assist in managing meetings and special events operations, including coordinating groups and resources.
• Oversee the banquet space cleanliness and maintenance and heart of the house areas.
• Research competitor products, pricing and services; review events and troubleshoot conflicts.
• Develop relationships with outside vendors and assist in creating annual banquet budget.
• Drive brand service initiatives in event management and ensure client satisfaction during events.

Skills

Event management

Budgeting

Vendor coordination

Customer service

Education

High school diploma or GED

2-year degree in Hotel/Restaurant Management

Job description

Additional Information

Job Number: 26095050

Job Category: Event Management

Location: #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087 VIEW ON MAP

Schedule: Full Time

Located Remotely?: N

Position Type: Management

Job Summary

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting in Budgets and Finances

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.