Assistant Driver

The Hans Foundation (THF); Mumbai; On-site; INR 167,000 - 279,000; Full time

Job summary

The Hans Foundation (THF) is seeking a devoted driver/support assistant for its Mobile Community Outreach Rehabilitation program in Mumbai. You will help passengers board, assist with mobility devices, and ensure safe bus operations for persons with disabilities.

The role emphasizes empathy, reliability, and clear communication with clients, families, and team members. Contractual position based in Mumbai with immediate joining.

Qualifications

• Qualification is secondary education; licensing and physical requirements are essential.
• Experience in community-based projects and disability support is preferred.
• Demonstrated reliability and patient-care orientation.

Responsibilities

• Help clients board/disembark and assist with wheelchairs or walking aids.
• Support movement and parking of the mobile therapy bus safely.
• Keep the bus clean and tidy (seats, floors, windows).
• Perform basic safety checks on ramps, lifts, and mobility equipment.
• Report mechanical or safety issues to the supervisor.
• Interact with clients with kindness, respect, and compassion.

Skills

Heavy vehicle licence

Physical fitness

Empathy

Good communication

Safety awareness

Reliability

Punctuality

Confidentiality

Education

Secondary (Class 10th)

Job description

Background of The Hans Foundation

Over its 15 years of existence, THF has reached more than 35 million beneficiaries through its programs. THF works with communities through direct implementation of projects on the ground in addition to providing local management and monitoring support to not-for-profit organizations in India funded through THF USA and RIST.

Background of the Project

Project: Mobile Community Outreach Rehabilitation for Persons with Disabilities

(In collaboration with the National Institute for the Empowerment of Persons with Intellectual Disabilities, Department of Persons with Disabilities, Ministry of Social Justice and Empowerment)

The early the better

believing in this approach, The Hans Foundation has been supporting a number of projects to facilitate the early years of development. It provides supportive services to children and adult with disabilities who more often lack access to the comprehensive and intensified services in those magical years of development and also needed across the lifespan. This approach dramatically improves individual s chances to reach their full potential and functioning, have better quality of life and take up their right place in the society as adults. The Hans Foundation is creating more such facilities and services in the country to reach the last mile of targeted community while aiming to achieve the goal

Persons with disabilities are socially included and living a valued & productive life .

This project would be operated through mobile bus/van for early intervention, healthcare and rehabilitation, multidisciplinary interventions which is part of our broader effort to improve the lives of all children and adults with disabilities and to support reforms in the social system. The project will facilitate PWDs in accessing the disability certificate, Govt schemes, assistive aids and appliances and others benefits provided by the government.

1. General Information

• Location: Mumbai
• Type of Employment: Contractual
• No. of Position: 1
• Date of Joining: Immediate
• Experience: Minimum 2-3 years of experience.
• Reporting to : Project Manager of respective MTB bus

1. Duties & Responsibilities

• Help clients get on and off the bus - including helping with wheelchairs, walking-aids, ensuring safely.
• Assist in the mobile therapy bus movement and help in parking etc.
• Keep the bus clean and tidy - seats, floors, windows, etc.
• Do simple safety checks of the bus, ramps, lifts or mobility-equipment before/after trips.
• Report any issues (mechanical, safety, or client-related) to the supervisor.
• Be polite, respectful and compassionate to clients - many may need extra care or understanding

2. Other Indicative Requirements

Educational Qualifications

Secondary (Class 10th)

4. Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.)

• Preferably heavy Vehicle licence
• Physical fitness: ability to assist clients with mobility needs, including lifting, supporting, helping wheelchairs or walking-aid users when boarding / disembarking, helping maintain bus cleanliness and movement
• Empathy, patience, and excellent interpersonal skills - able to interact compassionately with people having special needs / mobility limitations / elderly / children (depending on client profile).
• Good communication skills
• Basic safety, first-aid and emergency response knowledge - or willingness to be trained
• Reliability, punctuality, and a responsible attitude; ability to work flexible hours
• Sensitivity to confidentiality, dignity and respect for clients at all times.

Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.)

• Minimum 3 to 5 years of relevant work experience in community-based project
• Experience of working with people with disabilities

Required Skills & Competences:

• Excellent written and verbal communication skills
• Integrity and professionalism
• In depth knowledge and experience in individual, group and family in the community
• Problem solver and innovative
• Good organizational and time management skills

Giving close attention to details and demonstrated ability to handle sensitive or confidential information

THF is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. We do not discriminate in employment on the basis of caste, creed, religion, sex, sexual orientation, marital status, disability, or any other such matter.