Assistant Client Service Manager

Cedarr Technology Solutions; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cedarr Technology Solutions in Chennai is seeking an experienced Client Manager to coordinate medical billing projects and ensure on-time, within-scope delivery. You will interact with clients, manage budgets, define scope, and lead cross-functional teams to optimize processes.

The ideal candidate has 6+ years of medical billing experience, familiarity with Medicare/Medicaid, CPT/ICD coding, HIPAA, and strong communication skills. This is a full-time, night-shift role based in-office in Chennai.

Qualifications

• Six or more years of medical billing experience.
• Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing.
• Knowledge of ICD, CPT, HCPC coding; read EOBs; post payments and refunds.
• Experience in eligibility verification, ERA; familiarity with HIPAA rules.
• Proven ability in project management and handling Doctors in practice.

Responsibilities

• Coordinate internal resources and clients for flawless project execution.
• Client Interaction, Client Handling, Client Management.
• Ensure projects are delivered on-time, within scope and within budget.
• Define project scope and objectives with clients ensuring technical feasibility.
• Ensure resource availability and allocation; develop detailed project plans.
• Manage changes to scope, schedule and costs; monitor performance with metrics.
• Report and escalate to management as needed; maintain client relations.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Coordinate with clients to take briefs and clarify requirements.
• Track performance to meet short and long-term goals.
• Meet budgetary objectives and adjust constraints based on financial analysis.
• Develop comprehensive project plans to be prepared.
• Develop leadership skills; attend training as required.
• Perform other related duties; develop diagrams and process maps.

Skills

Client Relationship

Communication Skills

Project Management

Budgeting & Forecasting

Leadership

Healthcare Domain

Cross-functional Collaboration

Education

Bachelor's Degree in relevant field

Job description

Job description: Client Manager

Roles & Responsibilities

• Coordinate internal resources and clients for the flawless execution of projects.
• Client Interaction, Client Handling, Client Management.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Assist in the definition of project scope and objectives, involving all relevant clients and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Report and ESCALATE to management as needed.
• Manage the relationship with the client.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Coordinate with clients to take detailed briefs and clarify specific requirements of each project.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Develop comprehensive project plans to be prepared.
• Use and continually develop leadership skills.
• Attend conferences and training as required to maintain proficiency.
• Perform other related duties as assigned.
• Develop spreadsheets, diagrams and process maps to document needs.

Requirements

• 6+years of medical billing experience preferred
• Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing.
• Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, post payments and refunds
• Experience in eligibility verification, ERA, familiarity with HIPAA rules
• Proven working experience in project management.
• Proven experience in handling Doctors in practice.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Strong working knowledge in US healthcare.
• Bachelor's Degree in appropriate field of study or equivalent work experience.
• Developing and Tracking Budgets, Coaching, Supervision, Process Improvement, Strategic Planning, Performance Management.

Role: Assistant Client Service Manager

Qualification: Any Degree

Industry: US Medical Billing(Healthcare)

Employment Type: Full Time, Permanent

Shift: Night Shift

mode: Work from Office

Location: Chennai