Assistant Banquets Manager

InterContinental 62s Group plc; Goa; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

IHG colleague room rates

Learning and development opportunities

Career growth opportunities

Inclusive workplace culture

Focus on colleague wellbeing

Job summary

Holiday Inn Express Goa Morjim invites applications for a Banquet Operations Specialist who will support the Asst. F&B Manager in planning and executing meetings, conferences, weddings and other functions.

The role focuses on delivering excellent service, smooth operations, guest satisfaction and effective cost control. You will oversee banquet setups, coordinate with kitchen and other departments, manage pre-event briefings, coach team members and drive compliance with food safety and IHG

Qualifications

• Degree/Diploma in Hotel Management or related field.
• 3-5 years of F&B experience with banquet/event exposure.
• Supervisory experience in hospitality is desirable.

Responsibilities

• Assist in planning and executing banquet events and meetings.
• Ensure banquet rooms, seating, setup and service meet event requirements.
• Coordinate with Kitchen, Stewarding, Engineering, Housekeeping and other departments.
• Coach and guide team members; conduct pre-event briefings.
• Monitor cost, inventory, safety and compliance with IHG standards.

Skills

Communication

Leadership

Event coordination

Guest focus

Attention to detail

Teamwork

Problem solving

Education

Degree/Diploma in Hotel Management

Job description

Job Role

To support the Asst. F&B Manager in planning and executing meetings, conferences, weddings, social events and other functions, ensuring excellent service, smooth operations, guest satisfaction and effective cost control.

Key Responsibilities

Banquet Operations

• Assist in planning and executing all banquet events.
• Ensure function rooms are prepared according to the event requirements.
• Supervise setup, service and breakdown of events.
• Ensure correct seating arrangements, table setups and service standards.
• Coordinate with Kitchen, Stewarding, Engineering, Housekeeping and other departments.
• Review Banquet Event Orders and communicate requirements to the team.
• Ensure timely food and beverage service.

Guest Experience

• Welcome event organisers and guests.
• Understand event requirements and special requests.
• Handle guest concerns professionally and ensure prompt resolution.
• Monitor service throughout the event.
• Obtain feedback and identify improvement opportunities.

Team Management

• Allocate duties and responsibilities to banquet colleagues.
• Conduct pre-event briefings.
• Monitor grooming, discipline and service standards.
• Coach and guide team members.
• Support training and development of colleagues.

Cost & Inventory

• Control wastage and ensure appropriate use of food, beverage and operating supplies.
• Monitor banquet equipment and inventory.
• Ensure proper handling and storage of equipment.
• Support achievement of departmental financial targets.

Safety & Compliance

• Ensure food safety and hygiene standards are maintained.
• Follow fire and life safety procedures.
• Ensure safe setup and movement of banquet equipment.
• Follow IHG standards, hotel SOPs and statutory requirements.

What We Need From You

Education

• Degree/Diploma in Hotel Management or a related field.

Experience

• 3-5 years of F&B experience.
• Previous banquet/event experience is preferred.
• Supervisory experience in a hotel or hospitality environment is desirable.

Technical Knowledge

• Banquet setup and event operations.
• BEO understanding and event coordination.
• Food and beverage service.
• Basic cost and inventory control.
• Food safety and hygiene standards.

Personal Competencies

• Strong communication and leadership skills.
• Excellent event coordination ability.
• Guest-focused and service-oriented.
• Good attention to detail.
• Ability to work under pressure.
• Strong teamwork and problem-solving skills.

IHG True Hospitality

True Attitude – Creates a positive and welcoming event environment.

Confidence – Leads the team confidently and manages event requirements effectively.

Listening – Understands the expectations of event organisers and guests.

Responsiveness – Responds quickly to event requirements and service issues.

What You Can Expect From Us

• Competitive salary and benefits.
• IHG colleague room rates and hotel benefits.
• Learning and development opportunities.
• Career growth opportunities.
• IHG training and development resources.
• Inclusive workplace culture.
• Focus on colleague wellbeing.

Our Commitment & myWellbeing

We are committed to creating an inclusive workplace where colleagues can belong, grow and make a difference. Our myWellbeing approach supports health, lifestyle and workplace wellbeing.

Join Holiday Inn Express Goa Morjim and be part of our upcoming journey, creating memorable experiences for our guests and a workplace where colleagues can belong, grow and make a difference.