Artificial Intelligence Intern

Zycus; Bengaluru; On-site; INR 223,200 - 334,800; Full time

Benefits offered by this job

Exposure to real-world AI applications

Opportunity for learning and growth

Collaboration with international stakeholders

Job summary

Zycus in Bengaluru is seeking an AI Analyst Intern who is eager to experiment with AI and Gen-AI tools across post-sales operations. This position involves working with senior leaders, identifying inefficiencies, contributing to AI prototypes, and collaborating with global teams. Ideal for candidates pursuing degrees in Engineering or Data Science with a foundation in AI concepts. A unique opportunity to learn in a market-leading SaaS company while impacting real-world AI applications.

Qualifications

• Currently pursuing or recently completed a degree in Engineering, Computer Science, or related field.
• Basic understanding of AI/ML concepts or automation tools.
• Familiarity with Python, APIs, JSON, or data handling (academic or project-based).
• Strong problem-solving and communication skills.

Responsibilities

• Assist in identifying inefficiencies and friction points across support, implementation, and customer success workflows.
• Support the development of small-scale prototypes using low-code tools, Python, or notebooks.
• Collaborate with team members to test ideas and validate use cases.
• Help deploy and monitor pilot solutions with internal teams.
• Stay updated on emerging AI tools and trends.

Skills

Problem-solving

Communication

Python

Basic understanding of AI/ML

Education

Currently pursuing or recently completed a degree in Engineering, Computer Science, Data Science, Business Analytics or related field

Tools

Python

APIs

JSON

Job description

As AI continues to reshape the customer experience landscape, Zycus is looking for a curious and hands‑on AI Analyst Intern who is eager to experiment with AI/Gen‑AI/Agentic tools across our post‑sales operations. This role is ideal for someone who enjoys solving real‑world problems, learning quickly, and building practical AI‑driven solutions.

Working closely with senior leaders, including our North American CCO, you will contribute to accelerating AI adoption across implementation, support, customer success, and expansion teams.

Key Responsibilities

Process Discovery & Opportunity Mapping

• Assist in identifying inefficiencies and friction points across support, implementation, and customer success workflows.
• Contribute to maintaining a backlog of AI/automation ideas.
• Support the development of small‑scale prototypes (e.g., chatbots, workflow automations, dashboards) using low‑code tools, Python, or notebooks.
• Collaborate with team members to test ideas and validate use cases.
• Help deploy and monitor pilot solutions with internal teams.
• Collect feedback, track basic usage metrics, and support iteration efforts.

Learning & Knowledge Sharing

• Stay updated on emerging AI tools and trends.
• Assist in preparing demos, documentation, or internal knowledge‑sharing sessions.

Documentation & Knowledge Transfer

• Help create simple documentation, prompt libraries, and reports to support scaling of successful pilots.

Cross‑Functional Collaboration

• Work with global teams (Delivery, Support, Customer Success) to understand business needs and support AI initiatives.

Why Join Zycus

• Cloud Product Company: Work with a SaaS organization leveraging cutting‑edge AI/ML technologies.
• Market Leader: Recognized by Gartner as a Leader in Procurement Software Suites.
• Learning & Growth: Gain exposure to real‑world AI applications and cross‑functional teams.
• Global Exposure: Collaborate with international stakeholders and customers.
• Make an Impact: Contribute to meaningful projects and see your ideas come to life.

About Zycus

Zycus is a recognized leader in procurement technology, offering comprehensive Source‑to‑Pay (S2P) solutions powered by its Merlin Agentic Platform. The platform leverages intelligent AI agents to drive efficiency, compliance, and automation across procurement processes—from intake and negotiations to contract management and accounts payable.

Skills & Qualifications

Required:

• Currently pursuing or recently completed a degree in Engineering, Computer Science, Data Science, Business Analytics, or related field.
• Basic understanding of AI/ML concepts or automation tools.
• Familiarity with Python, APIs, JSON, or data handling (academic or project‑based).
• Strong problem‑solving and communication skills.

Good to Have:

• Exposure to tools like LangChain, LlamaIndex, OpenAI APIs, or similar frameworks.
• Coursework or projects related to AI, data analytics, or automation.
• Understanding of SaaS or customer‑facing operations (support, success, etc.).

Nice to Have:

• Personal or academic projects (GitHub, hackathons, etc.) involving AI/chatbots/automation.
• Participation in AI communities, competitions, or meetups.