A Physician Billing Quality Assurance (QA) Analyst ensures accuracy, compliance, and efficiency in the revenue cycle by auditing medical claims, payments, and denials . They identify trends in errors, verify adherence to coding (ICD-10/CPT) and payer regulations, and provide coaching to billing teams to maximize reimbursement and reduce denials.
Key Responsibilities
- Audit AR & Billing: Perform regular audits of AR follow-ups, claim submissions, and payment postings for accuracy.
- Denial Management Analysis: Identify root causes of denials, underpayments, and incorrect write-offs to develop corrective actions.
- Compliance Review: Ensure all billing processes adhere to HIPAA, CMS regulations, and payer-specific contracts.
- Performance Tracking: Maintain QA scores and report error trends to management.
- Training & Feedback: Provide feedback to AR staff to improve performance and quality.
Required Skills and Qualifications
- Experience: Proven experience in medical billing, revenue cycle management, or coding, often requiring 2+ years of experience.
- Coding Knowledge: Strong understanding of ICD-10, CPT, HCPCS, and modifiers.
- Software Skills: Proficiency with medical billing software (e.g., Epic, Athena) and MS Excel.
- Analytical Ability: Strong analytical skills to review complex documentation and identify patterns.
- Communication: Excellent verbal and written skills for providing coaching.