AR(collections/cash app)- Manager

Genpact; Dadri; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading finance operations company is seeking a Manager for Accounts Receivable to oversee the QA frameworks for processes such as Credit Management and Collections. The role involves monitoring transactions for accuracy and compliance, conducting audits, and training team members. Ideal candidates should have a degree in Finance and experience in finance operations and QA management. This is a temporary position for 6 months based in Dadri, Uttar Pradesh.

Qualifications

• Experience in AR, finance operations, and QA management.
• Ability to work independently and manage cross-functional teams.

Responsibilities

• Develop and implement QA frameworks and SOPs for AR.
• Monitor AR transactions for compliance and accuracy.
• Conduct regular audits and recommend corrective actions.
• Train and mentor AR team members.

Skills

Analytical skills

Knowledge of AR workflows

QA management

Experience with ERP systems

Proficiency in Excel

Process improvement

Education

Bachelor’s / Master’s degree in Finance and Accounting

Tools

SAP

Oracle

NetSuite

Power BI

Job description

Job Description – AR (Collections/Cash App) Manager – RET008012

With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters.

Inviting applications for the role of Manager, Accounts Receivable! The Accounts Receivable team is part of the Finance Operations pillar responsible for executing day-to-day operations (Accounts Receivable, Credit management, Collections and Cash Applications) for our clients.

Quality Assurance Manager will lead QA initiatives for the Accounts Receivable (AR) process supporting SBH. This role ensures accuracy, compliance, and efficiency across AR operations, including Credit Management, Collections, Cash Applications, and Reporting. The ideal candidate will have strong analytical skills, a deep understanding of AR workflows, and experience in managing QA frameworks within finance or shared services environments.

Position Requirements:

• Internal‑Facing Role: No direct interaction with clients.
• Read‑Only Access: Required for all Accounts Receivable processes—Collections, Cash Application, and Credit Management—to prevent any Segregation of Duties (SOD) conflicts.
• Standard Shift Hours: Must align with Indian Standard Time (IST); US shift timings are not applicable.
• Fixed‑Term Assignment: Temporary role with a duration of 6 months.

Responsibilities

• Develop and implement QA frameworks and SOPs for AR including Credit Management, Collections, Cash Applications, and Reporting.
• Monitor AR transactions for accuracy, timeliness, and compliance with client-specific and regulatory standards.
• Conduct regular audits and root cause analysis to identify process gaps and recommend corrective actions.
• Collaborate with AR, Credit, Treasury, and IT teams to streamline workflows and improve data integrity.
• Train and mentor AR team members on QA best practices and compliance protocols.
• Manage documentation and ensure alignment with SOX and internal audit requirements.
• Liaise with client stakeholders to ensure expectations are met and continuous improvement is achieved.

Qualifications

Minimum Qualifications:

• Bachelor’s / Master’s degree with a major in Finance and Accounting.
• Experience in AR, finance operations, and QA management.
• Experience with ERP systems (e.g., SAP, Oracle, NetSuite) and QA tools.
• Ability to work independently and manage cross‑functional teams.

Preferred Qualifications / Skills:

• Experience working with US‑based clients or in a BPO/shared services environment.
• Lean Six Sigma or other process improvement certifications.
• Proficiency in Excel, Power BI, or other data visualization tools.

Equal Opportunity Employment

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.