Apprentice - Operations

Startek; Pune District; On-site; INR 450,000 - 750,000; Full time

Job summary

Startek in Pune (India) seeks an operations professional to manage and coordinate day-to-day activities, ensuring alignment with business objectives. You will collaborate with cross-functional teams, develop process improvements, and monitor performance metrics to drive productivity.

Responsibilities include analyzing data, implementing quality controls, and providing high-level support to internal stakeholders. The role offers growth within a dynamic customer service operations environment.

Responsibilities

• Manage and coordinate operational activities to achieve business objectives.
• Develop and implement process improvements to increase efficiency and productivity.
• Collaborate with cross-functional teams to resolve operational issues and enhance overall performance.
• Analyze data and metrics to identify trends and areas for improvement.
• Implement quality control measures to ensure high standards of service delivery.
• Provide exceptional customer service and support to internal stakeholders.

Job description

• Manage and coordinate operational activities to achieve business objectives.
• Develop and implement process improvements to increase efficiency and productivity.
• Collaborate with cross-functional teams to resolve operational issues and enhance overall performance.
• Analyze data and metrics to identify trends and areas for improvement.
• Implement quality control measures to ensure high standards of service delivery.
• Provide exceptional customer service and support to internal stakeholders.