Apprentice

SITA; Bengaluru; On-site; INR 89,000 - 167,000; Full time

Job summary

SITA Bengaluru is seeking an Apprentice Technician to start a career in IT hardware support. This entry-level role offers hands-on learning under experienced technicians across diagnostic, repair, and deployment tasks.

You will troubleshoot hardware and software issues, help install and configure systems, and assist with network components while working in rotating shifts, including nights. A diploma or degree in CS or related field is preferred, with passion for technology.

Qualifications

• Diploma or degree in CS or related field.
• Strong problem-solving and critical-thinking skills.
• Basic knowledge of computer hardware components and systems.
• Good attention to detail and ability to follow instructions.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Flexibility to work evenings or weekends; rotating night shifts.
• Passport holder (Indian) advantageous.

Responsibilities

• Assist in troubleshooting, diagnosing, and resolving hardware and software issues.
• Perform routine maintenance and repairs on computer systems.
• Install, configure, and test computer hardware components and peripherals.
• Assist in monitoring and maintaining network security systems.
• Troubleshoot network issues and perform repairs or replacements.
• Assist in installation of computer networks, including routers, switches, and firewalls.
• Provide technical support to end-users promptly.
• Collaborate with team to ensure smooth operation of SITA systems.
• Keep accurate records of repairs, maintenance tasks, and inventory.
• Stay updated with latest hardware tech and industry trends.

Skills

Problem Solving

Critical Thinking

Attention to detail

Communication skills

Interpersonal skills

Teamwork

Independent working

Flexibility

Night shifts

Education

Diploma or Bachelor's degree in Computer Science or related field

Tools

Routers

Switches

Firewalls

Job description

Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

Ready to redefine air travel? The journey starts here, with you at SITA.

About The Role & Team

We are seeking a dedicated and motivated individual to join our team as a Apprentice Technician in the IT industry. As an Apprentice Technician, you will have the opportunity to learn and develop skills in troubleshooting, repairing, and maintaining computer hardware systems. This is an entry-level position suitable for individuals with a passion for technology and a desire to kick-start their career in the field.

In this role, you will work closely with experienced technicians and be exposed to a wide range of computer hardware components and systems. You will provide support and assistance in diagnosing and resolving technical issues, as well as participate in the installation and configuration of computer hardware/Software.

What You Will Do

• Assist in troubleshooting, diagnosing, and resolving hardware and software issues
• Perform routine maintenance and repairs on computer systems, including replacing faulty components
• Install, configure, and test computer hardware components and peripherals
• Assist in the monitoring and maintenance of network security systems.
• Troubleshoot network issues and perform necessary repairs or replacements.
• Assist in the installation of computer networks, including routers, switches, and firewalls.
• Provide technical support to end-users in a timely and efficient manner
• Collaborate with team members to ensure the smooth operation of SITA systems
• Keep accurate records of repairs, maintenance tasks, and inventory
• Stay updated with the latest advancements in computer hardware technology and industry trends.

Qualifications

EXPERIENCE:

• Diploma, Bachelor's degree or equivalent in Computer Science or a related field equivalent.
• Excellent problem-solving and critical-thinking skills
• Basic knowledge of computer hardware components and systems
• Strong attention to detail and ability to follow instructions
• Good communication and interpersonal skills
• Ability to work independently and as part of a team.
• Basic knowledge of network hardware, including routers, switches, and firewalls.
• Should be flexible to work evenings or weekends as required.
• This role requires flexibility to work in rotating shifts, including night shifts.
• Ability to stay composed and perform effectively in high-pressure environments.
• Must be able to adapt quickly to new processes, tools, and technologies.

• Having valid Indian passport will be an advantage.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Salary / Compensation Note

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