Apply For Ground Staff/Cabin Crew/Air Ticketing

Fronix Services; Ernakulam; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading aviation company in Ernakulam is seeking ground staff to assist passengers and provide exceptional customer service at the airport. This entry-level role is ideal for freshers looking to start their career in the aviation industry. Responsibilities include assisting with check-in procedures, ensuring passenger safety, and coordinating with airline staff. The successful candidate will exhibit excellent communication, problem-solving skills, and a positive attitude. This position offers a dynamic work environment in the exciting aviation sector.

Responsibilities

• Assist passengers with check-in and boarding procedures.
• Ensure the safety and security of passengers and their luggage.
• Provide excellent customer service and support to travellers.
• Handle baggage claims and lost luggage inquiries.
• Coordinate with airline staff to ensure smooth operations.
• Maintain cleanliness and organization at the airport terminal.
• Assist with emergency procedures when necessary.

Skills

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Strong problem-solving skills

Customer service orientation

Basic computer skills for check-in systems

Attention to detail

Team player with a positive attitude

Job description

We are hiring ground staff for our operations in India. This is an excellent opportunity for freshers/entry-level candidates to start a career in the aviation industry. The role involves assisting passengers, ensuring safety, and providing top-notch customer service at the airport.

Responsibilities

• Assist passengers with check-in and boarding procedures
• Ensure the safety and security of passengers and their luggage
• Provide excellent customer service and support to travellers
• Handle baggage claims and lost luggage inquiries
• Coordinate with airline staff to ensure smooth operations.
• Maintain cleanliness and organization at the airport terminal
• Assist with emergency procedures when necessary

Skills and Qualifications

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Customer service orientation
• Basic computer skills for check-in systems
• Ability to work in shifts, including weekends and holidays
• Attention to detail
• Team player with a positive attitude