Application Tech Support Practitioner

8113 ASOL- Bangalore 7 SEZ Company; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture Bengaluru is seeking a highly skilled GenAI & Prompt Engineering Specialist to join the Automation & Asset Development & Deployment team. You will design, develop, and optimize generative AI solutions using Python and large language models to build intelligent automation workflows and scalable deployments.

You will collaborate with SMEs to translate business needs into GenAI-powered pipelines, experiment with prompts, manage data workflows, and ensure secure, compliant deployments

Qualifications

• Minimum 5 years of experience required.
• 15 years of full-time education required.

Responsibilities

• Design, test, and optimise prompts for LLMs to support use cases which benefit infra & application managed services.
• Build and maintain Python-based microservices and scripts for data processing, API integration, and model orchestration.
• Collaborate with SMEs to convert business requirements into GenAI-powered workflows, including chunking logic, token optimisation, and schema transformation.
• Work with foundation models and APIs to embed GenAI capabilities into enterprise platforms.
• Ensure all AI solutions comply with internal data privacy, PII masking, and security standards.
• Conduct A/B testing of prompts, evaluate model outputs, and iterate based on SME feedback.
• Maintain clear documentation of prompt strategies, model behaviors, and solution architectures.

Skills

Python

REST APIs

Data parsing

Automation scripting

LLMs

Prompt engineering

GenAI frameworks

LangChain

RAG pipelines

SQL

Data modelling

Education

15 years full time education

Tools

LangChain

RAG pipelines

OpenAI

Vertex AI

Claude Sonnet

Job description

Project Role

Application Tech Support Practitioner

Description

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Requirements

• Python (Programming Language)


• Good to have skills : NA


• Minimum 5 year(s) of experience is required


• Educational Qualification : 15 years full time education

Summary

We are seeking a highly motivated and technically skilled GenAI & Prompt Engineering Specialist to join our Automation & Asset Development & Deployment team. This role will focus on designing, developing, and optimizing generative AI solutions using Python and large language models (LLMs). You will be instrumental in building intelligent automation workflows, refining prompt strategies, and ensuring scalable, secure AI deployments.

Roles & Responsibilities

• Design, test, and optimise prompts for LLMs to support use cases which benefit the infra & application managed services.


• Build and maintain Python-based microservices and scripts for data processing, API integration, and model orchestration.


• Collaborate with SMEs to convert business requirements into GenAI-powered workflows, including chunking logic, token optimisation, and schema transformation.


• Work with foundation models and APIs (e.g., OpenAI, Vertex AI, Claude Sonnet) to embed GenAI capabilities into enterprise platforms.


• Ensure all AI solutions comply with internal data privacy, PII masking, and security standards.


• Conduct A/B testing of prompts, evaluate model outputs, and iterate based on SME feedback.


• Maintain clear documentation of prompt strategies, model behaviors, and solution architectures.

Professional & Technical Skills

• Strong proficiency in Python, including experience with REST APIs, data parsing, and automation scripting.


• Deep understanding of LLMs, prompt engineering, and GenAI frameworks (e.g., LangChain, RAG pipelines).


• Familiarity with data modelling, SQL, and RDBMS concepts.


• Experience with agentic workflows, token optimization, and schema chunking.

Additional Information

• The candidate should have minimum 5 years of experience in Python (Programming Language).


• This position is based at our Bengaluru office.


• A 15 years full time education is required.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Join Our Global Team

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.

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