Application Support Engineer- Dotnet Full stack Developer and support

Metaphor Infotech Mumbai; Bengaluru; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Metaphor Infotech Mumbai seeks an Assistant Manager – Full Stack Development & Application Support (.NET) in Bangalore (Hybrid) with 8 to 10 years' experience. Lead the support, maintenance, enhancement, and delivery of enterprise apps built on Microsoft technologies.

This role demands ASP.NET, C#.NET, VB.NET, SQL Server, APIs, and production operations expertise, combining hands-on work with technical leadership and service delivery responsibilities.

Qualifications

• Bachelor's degree in Engineering, CS, IT, or equivalent.
• 8–10 years of hands-on full stack development and enterprise support experience.
• Strong expertise in ASP.NET, C#.NET, VB.NET, and SQL Server.
• Experience leading technical teams and incident/problem/change management.
• Strong communication and stakeholder management.

Responsibilities

• Lead Full Stack Development and application support for enterprise apps.
• Design, develop, and maintain ASP.NET front-end and .NET back-end modules.
• Develop and support REST APIs and integrations.
• Mentor team members and drive SDLC best practices.
• Coordinate incident management and ITIL-compliant processes.

Skills

ASP.NET

C#.NET

VB.NET

SQL Server

REST APIs

Enterprise App Support

OOP

Web Services

Education

Bachelor's degree in Engineering, CS, IT, or equivalent

Tools

SSIS

PowerShell

Application Monitoring Tools

Release & Deployment Management

Job description

Assistant Manager Full Stack Development & Application Support (.NET)

Experience: 8 to 10 Years
Location: India (Bangalore | Hybrid)
Employment Type: Full-Time

Notice period: Immediate Joiner/ Current serving not more than 30 days

About the Role

We are seeking an experienced Assistant Manager – Full Stack Development & Application Support (.NET) to lead the support, maintenance, enhancement, and delivery of enterprise applications built on Microsoft technologies.

This is a techno-functional leadership role requiring strong expertise across ASP.NET, C#.NET, VB.NET, SQL Server, APIs, application support, and production operations. The successful candidate will serve as a senior technical lead, driving application stability, managing critical incidents, overseeing development activities, mentoring team members, and collaborating with business stakeholders and cross-functional technology teams. The role combines hands-on development, production support, technical leadership, and service delivery responsibilities.

Key Responsibilities

Full Stack Development

Front-End Development (ASP.NET)

• Design, develop, and maintain enterprise web applications using ASP.NET.
• Develop responsive, scalable, and user-friendly web interfaces.
• Implement frontend business logic and user workflows.
• Collaborate with UX, business analysts, and stakeholders to deliver effective user experiences.
• Drive modernization and optimization of existing web applications.

Back-End Development (.NET Technologies)

• Design, develop, and enhance backend services using:
• • C#.NET
  • VB.NET
  • .NET Framework
  • .NET-based APIs and services
• Build reusable components, libraries, and enterprise application frameworks.
• Lead code reviews and enforce development standards and best practices.
• Perform debugging, performance tuning, and application optimization.
• Drive secure coding practices and application lifecycle management.

API & Integration Development

• Design, develop, and support REST APIs and enterprise integrations.
• Integrate internal and external business applications.
• Work with:
• • REST APIs
  • JSON
  • XML
  • Web Services
• Troubleshoot integration, authentication, and connectivity issues.
• Support enterprise-wide integration initiatives and modernization programs.

Database & Data Management

• Develop and optimize SQL Server database objects, queries, stored procedures, and views.
• Perform database performance tuning and troubleshooting.
• Support data validation, reconciliation, and reporting requirements.
• Collaborate with database administrators on capacity planning and system optimization.
• Support and maintain SSIS packages, scheduled jobs, and data-processing workflows.
• Ensure data quality, integrity, and security standards are maintained.

Application Management & Production Support

• Provide leadership for Level 3 and Level 4 support of enterprise applications built on Microsoft technologies.
• Act as the primary escalation point for complex application, infrastructure, integration, and database-related issues.
• Lead incident management, root cause analysis (RCA), problem management, and service restoration activities.
• Ensure adherence to SLA commitments and operational excellence standards.
• Coordinate with infrastructure, database, middleware, security, and vendor teams for issue resolution.
• Drive continuous service improvement initiatives and operational efficiency programs.
• Participate in major incident management calls and executive-level communications when required.
• Ensure compliance with ITIL processes including:
• • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Service Request Fulfilment
• Oversee application health monitoring, performance tracking, and operational reporting.
• Maintain support documentation, SOPs, knowledge repositories, and operational runbooks.

Required Technical Skills

Front-End Technologies

• ASP.NET
• ASP.NET MVC
• Web Application Development
• Responsive UI Development
• HTML
• CSS
• JavaScript

Back-End Technologies

• C#.NET
• VB.NET
• .NET Framework
• Object-Oriented Programming (OOP)
• Enterprise Application Development

API & Integration Skills

• REST APIs
• JSON
• XML
• Web Services
• API Security and Authentication

Database Technologies

• Microsoft SQL Server
• SQL Query Optimization
• Stored Procedures
• Database Performance Tuning
• Data Modeling

Automation & Tools

• PowerShell Scripting
• SSIS
• Application Monitoring Tools
• Release and Deployment Management

Support & Operations

• Production Support
• Incident Management
• RCA
• Problem Management
• Change Management
• ITIL Processes

Experience & Qualifications

• 10+ years of experience in Full Stack Development and Enterprise Application Support.
• Strong hands-on experience in:
• • ASP.NET
  • C#.NET
  • VB.NET
  • SQL Server
  • REST APIs
  • Enterprise Application Support
• Experience managing complex production environments and business-critical applications.
• Proven experience leading technical teams and mentoring developers.
• Strong understanding of software development lifecycle (SDLC) and support models.
• Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience.

Communication & Leadership Skills

• Excellent verbal and written English communication skills.
• Strong stakeholder management and customer-facing capabilities.
• Ability to communicate effectively with technical and non-technical audiences.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to lead teams during critical production incidents.
• Strong ownership, accountability, and delivery focus.

Nice to Have

• Experience with Azure services and cloud-native applications.
• Exposure to DevOps and CI/CD pipelines.
• Experience with microservices architecture.
• Knowledge of application security best practices.
• ITIL Certification.
• Experience working in global enterprise environments.
• Microsoft certifications in .NET or Azure technologies.