Application Support Engineer

Accenture in India; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Accenture in India is seeking an Application Support Engineer to serve as a software detective, identifying and resolving issues within multiple components of critical business systems. You will collaborate with team members to troubleshoot problems, analyze system performance, and ensure smooth operation of vital applications.

The role requires strong Salesforce Lightning Web Components expertise, plus HTML, CSS, and JavaScript skills, with a Bengaluru-based setting and a minimum of 3 years of

Qualifications

• Proficiency in Salesforce Lightning Web Components.
• Strong knowledge of HTML, CSS, and JavaScript.
• Experience with Salesforce platform features and functionalities.
• Familiarity with debugging tools and techniques for web applications.
• Ability to analyze and optimize application performance.

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for application support.
• Provide training and guidance to junior team members on troubleshooting techniques.

Skills

Salesforce Lightning Web Components

Education

15 years full time education

Tools

HTML

CSS

JavaScript

Salesforce Platform Features

Job description

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Salesforce Lightning Web Components

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for application support.
• Provide training and guidance to junior team members on troubleshooting techniques.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Salesforce Lightning Web Components.
• Strong understanding of web development technologies such as HTML, CSS, and JavaScript.
• Experience with Salesforce platform features and functionalities.
• Familiarity with debugging tools and techniques for web applications.
• Ability to analyze and optimize application performance.

Additional Information

• The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.