APAC-IN-Database Administration/Business Analyst-Lead - Banglore

Confidential Client; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Confidential Client in Bengaluru is seeking a Data/Information Analyst to monitor, analyze, and interpret data, identifying policy gaps and recommending strategic actions. You will develop dashboards, collaborate with stakeholders, and translate data into actionable insights to support business planning and process improvements.

The role requires 5–8 years of Tableau experience, strong SQL skills, and familiarity with data warehousing. Banking domain knowledge is a plus.

Qualifications

• 5–8 years of experience with Tableau and end-to-end reporting lifecycle.
• Expertise in Tableau Desktop; Tableau Server is intermediate; Prep is a plus.
• Strong SQL skills for data extraction and preparation; SQL Server expert; Oracle SQL basic.
• Understanding of data warehousing concepts and diverse data sources; MSBI experience.
• Familiarity with scripting languages (Python) and automation tools (SSIS).
• Excellent communication and interpersonal skills; banking domain knowledge preferred.

Responsibilities

• Gathers operational data from cross-functional stakeholders to examine past performance.
• Identifies patterns and trends; provides insights for decision making and planning.
• Recommends actions for future developments and policy enhancements.
• May conduct exploratory or qualitative data analyses as needed.
• Transforms data into customer insights to drive targeting and segmentation.
• Improves processes by evaluating new data sources, tools, and capabilities.
• Collaborates with internal/external partners to build and monitor decision strategies.
• Assesses risk and ensures compliance and ethical practices in decisions.

Skills

Data Warehousing

BI Tools

Reporting & Dashboards

Data Management & SQL

SQL Server

Communication & Stakeholder Mgmt

Automation & Scripting

Python

Tableau

MSBI / SSIS

VS Code

Microsoft Copilot

Tools

Tableau

SQL Server

Oracle SQL

MSBI/SSIS

Python

VS Code

Microsoft Copilot

Job description

The?Data/Information Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

In this role, you're expected to:

• Gathers operational data from various cross functional stakeholders to examine past business performance
• Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies.
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis.
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, should ideally have the following skills and exposure:

• Data Warehousing & BI Tools:?Strong understanding of data warehousing concepts, ETL processes, and experience working with Business Intelligence platforms ( Expertise in Tableau).
• Reporting & Dashboard Development:?Proficiency in developing reports, dashboards, and performance metrics using reporting tools and data visualization techniques. Ability to create clear and concise visualizations of key data.
• Data Management & SQL:?Expertise in data management principles, SQL programming for data extraction and manipulation, and database management systems.
• Proficiency in SQL server to manage end to end data flow.
• Communication & Stakeholder Management:?Ability to effectively communicate technical information to non-technical stakeholders and collaborate with business partners to understand reporting requirements.
• Automation & Scripting:?Experience with scripting languages (e.g., Python) and automation tools (e.g., SSIS) for automating report generation, data refreshes, and other routine tasks. Use MSBI(SSIS) efficiently to create data pipelines for Datamart

Qualifications:

• Work experience: 5-8 years experience working with Tableau, with a proven track record of creating high-impact dashboards as an individual contributor. Experience in managing end to end reporting lifecycle.
• Tableau: Tableau Desktop (Expert) and Tableau Server (Intermediate). Experience in Tableau Prep is a plus but not mandatory.
• SQL:?Strong SQL skills for data extraction and preparation. SQL Server (Expert) and Oracle SQL (Basic)
• Data Warehousing:?Understanding of data warehousing concepts and experience working with various data sources. MSBI (Intermediate)
• AI Tools: Microsoft Copilot, VS Code is as added advantage
• Strong analytical and problem-solving skills, with the ability to identify and quantify opportunities for improvement.
• Excellent communication and interpersonal skills
• Banking Knowledge: Good understanding of the banking domain, banking products and Operations in banking is preferred.
• Soft Skills: Ability to multi-task effectively and efficiently in a fast-paced environment. Excellent interpersonal skills and a positive, proactive attitude ,Strong problem-solving skills,