Anti-Fraud Insurance Business Analyst

Manipal Technologies Limited; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Manipal Technologies Limited is seeking a Business Analyst with strong domain expertise in the Insurance industry, particularly in Fraud, Risk, and Audit functions. You will work with stakeholders, product managers, and engineering teams to translate complex business problems into scalable software solutions.

Key duties include gathering and documenting requirements, preparing BRDs and FRDs, writing user stories, mapping processes, supporting UAT/SIT, and driving automation and digital

Qualifications

• Gather, analyze, and document business and functional requirements.
• Define BRDs, FRDs, user stories, processes, use cases, and acceptance criteria.
• Analyze existing processes and identify opportunities for automation.
• Collaborate with Product Managers and Engineering through the SDLC.
• Prepare reports, dashboards, and insights from fraud data.
• Support UAT, SIT, and production validation.
• Prioritize features by business value.
• Strong analytical and problem-solving skills.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Understand business challenges in Fraud, Risk, Audit, Underwriting, and Claims, and recommend technology-driven solutions.
• Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, use cases, and acceptance criteria.
• Analyze existing business processes and identify opportunities for automation, process optimization, and digital transformation.
• Work closely with Product Managers and Engineering teams throughout the SDLC.
• Support solution design by defining business rules, workflows, validation logic, and functional specifications.
• Coordinate and support UAT, SIT, and production validation.
• Assist in prioritizing product features based on business value and customer impact.
• Prepare reports, dashboards, and business insights using operational and fraud-related data.
• Facilitate stakeholder meetings, product demonstrations, and user training sessions.
• Ensure delivered solutions meet business objectives, regulatory requirements, and quality standards.

Skills

Requirements elicitation

Stakeholder management

Process mapping

BRD/FRD prep

User stories

SDLC knowledge

Analytical thinking

Problem solving

Agile teamwork

Cross-functional collaboration

Education

Bachelor's degree in engineering/CS/IT/Business/Insurance

Job description

We are looking for a Business Analyst with strong domain expertise in the Insurance industry, particularly in Fraud, Risk, and Audit functions. The ideal candidate will work closely with business stakeholders, product managers, and engineering teams to define and deliver technology solutions that enhance fraud detection, risk monitoring, underwriting efficiency, and compliance across Health and General Insurance. This role requires a combination of business analysis skills, insurance domain knowledge, and the ability to translate complex business problems into scalable software solutions.

• Collaborate with business users and stakeholders to gather, analyze, and document business and functional requirements
• Understand business challenges in Fraud, Risk, Audit, Underwriting, and Claims, and recommend technology-driven solutions
• Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, use cases, and acceptance criteria
• Analyze existing business processes and identify opportunities for automation, process optimization, and digital transformation
• Work closely with Product Managers and Engineering teams throughout the Software Development Life Cycle (SDLC)
• Support solution design by defining business rules, workflows, validation logic, and functional specifications
• Coordinate and support User Acceptance Testing (UAT), System Integration Testing (SIT), and production validation
• Assist in prioritizing product features based on business value and customer impact
• Prepare reports, dashboards, and business insights using operational and fraud-related data
• Facilitate stakeholder meetings, product demonstrations, and user training sessions
• Ensure delivered solutions meet business objectives, regulatory requirements, and quality standards

Experience & Experti

seCandidates should have hands-on experience in one or more of the following area

• s:Insurance Fraud Detection and Investigati
• lePolicy Administration /Regulatory Complian

ce

Required Qualificati

• onsBachelor’s degree in engineering, Computer Science, Information Technology, Business Administration, Insurance, or a related fie
• ld.3–5 years of relevant experience in a large Health or General Insurance organisati
• on.Experience working in Fraud, Risk, Audit, Underwriting, or Insurance Operatio
• ns.Prior experience as a Business Analyst or in a techno-functional role is preferr

ed.

Required Sk

illsBusiness Anal

• ysisRequirement elicitation and stakeholder manage
• mentBusiness process mapping and gap anal
• ysisBRD/FRD prepara
• tionUser stories and acceptance crit
• eriaProcess modelling and workflow documenta
• tionStrong analytical and problem-solving sk

ills

Soft S

• killsStrong stakeholder management abil
• itiesCritical thinking and attention to d
• etailAbility to work in cross-functional Agile
• teamsSelf-driven with a continuous learning mi

ndset

Preferred

• SkillsExperience implementing fraud detection or risk management solu
• tions.Understanding of fraud rules engines, analytics, or AI/ML-based fraud detection con