ANS- Nursing Administration

Max Healthcare; Lucknow; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Max Healthcare in Lucknow seeks a Nursing Manager to lead patient care in alignment with hospital philosophy. The role emphasizes clinical standards, staff development, and efficient resource management in a fast-paced ward.

The incumbent will monitor patient rights, ensure adherence to ISO/NABH standards, maintain records, and participate in quality improvement initiatives, working closely with the medical team to uphold high safety and service quality.

Responsibilities

• Delivery of care per organization/department philosophy.
• Deliver care based on research and best practice.
• Match staff skills to patient needs.
• Implement policies for efficient nursing resources.
• Comply with department and organizational policies.
• Implement ISO/NABH standards.
• Ensure timely nursing documentation.
• Monitor patient rights and responsibilities by staff.
• Ensure staff follow professional behavior standards.
• Identify factors affecting safe clinic standards.
• Take corrective action for errors with supervisor.
• Participate in IDTR rounds with medical team.
• Identify areas impacting ward finances.
• Educate staff on efficient resource use.
• Manage ward admin: equipment, consumables, materials.
• Arrange regular staff meetings.
• Implement and monitor unit objectives.
• Attend meetings and brief staff on developments.
• Ensure data collection and sharing with departments.
• Ensure high-quality ward communication.
• Restrict access to information to authorized personnel.
• Collect and report quality indicators to nursing office on time.
• Report incidents and maintain records.
• Pursue ongoing education, workshops, meetings.
• Follow safety policies and safe practices.
• Follow hospital policies.
• Participate in debriefings and IDTR rounds to improve care.
• Recognize limits and seek guidance.
• Maintain professional license and renewals.
• BLS & ACLS
• Fire safety
• Infection control
• Emergency situations
• Biomedical equipment use
• Radiation safety
• ISO & NABH standards
• Waste management
• Awareness of current development and practice
• Discuss training needs with supervisors.
• Maintain pleasant, clean ward environment.
• Monitor other departments and address deficits.
• Ensure health and safety at work.
• Take immediate safety action.
• Invite patient feedback and act on it.
• Assist in complaints procedure.
• Keep supervisor informed of developments.
• Ensure safe medication management.
• Create learning environment meeting education standards.
• Participate in quality improvement projects.
• Enforce health and safety for staff.
• Maintain safe work methods.
• Maintain confidentiality of records.
• Support hospital goodwill and confidence.
• Maintain good cross-ward relationships.
• Knowledge of current and evidence-based nursing practice.
• Holistic patient need assessment.
• Knowledge of patient-care legislation.
• Balance clinical and admin duties.
• Know other departments' roles.
• Earn trust of patients and staff.
• Be innovative and open to new ideas.
• Negotiation and compromise skills.
• Build professional networks and communications.

Job description

ROLES AND RESPONSIBILITIES:

Management of Nursing Care and Practice

• Is responsible and accountable for the delivery of care provided in accordance with organization / department philosophy.
• Able to implement delivery of care based on research and /or current best practice.
• Ensures the skill of individual staff is matched to the individual needs of patients.
• Is responsible for the implementation of policies which enable most effective use of nursing resources.
• Ensures that all practices are within the guideline set by the department and are in accordance with organization policy.
• Ensures the implementation of all ISO/NABH standards.
• Ensures accuracy and completion of nursing documentation within the time frame

Management of Clinical Standard

• Is competent in monitoring patients rights and responsibilities being taken care by the staff assigned.
• Ensures that all staff is aware of the standards of professional behaviour expected in the unit.
• Is able to identify any factors, which might interfere with the maintenance of safe clinic standards on the unit.
• Demonstrates skill in taking necessary corrective action for the error in collaboration with the supervisor and the Department Head.
• Participates in IDTR round, works closely with the medical team and involves them in all relevant day-to-day clinical decisions.

Management of Financial & Material Resources

• Demonstrates skill in assisting in identifying and dealing with potential areas/ events/ situation, which may have an impact on the financial expenditure of the ward.
• Ensures that all staff is aware of how they can contribute to the efficient management of financial and material resources.
• Manages effectively all administrative functions of the ward with respect to equipments, consumables and other material resources

Management of information and communication

• Arranges regular staff meeting involving other personnel when necessary.
• Is knowledgeable in implementing and monitoring realistic and achievable objectives for the unit and team in accordance with the aim and objectives of the services.
• Attends meetings and forums representing the ward at various levels, ensuring that all staff is kept fully briefed on any new developments etc.
• Ensures that all clinical and other information is gathered, stored and passed on to relevant departments / personnel in conjunction with the departmental needs.
• Ensures that all communication (verbal or written) between the ward and other departments is of a high standard both in its content and presentation.
• Ensures that all written and electronically stored information is accessible only to authorized personnel.
• Ensures that all staff is aware of the importance of the collection of statistical data, quality indicators and ensuring that this is collected and sent to nursing office in an accurate and timely fashion.
• Reports all the incidents to the nursing office and maintains record appropriately.

Professional safety growth and development

• Assume responsibility for personal and professional growth and development through participation in in-service education programmes, work shops, departmental meetings.
• Adheres to all safety policies and safe work practices.
• Adheres to all hospital policies and procedures.
• Participants in debriefing session, meetings with Nursing Leadership, IDTR round which will enhance the quality of services provided to patient.
• Recognizes own limitation, seeks information and advice when unable to solve conflict / problems on individual basis.
• Maintains requires professional license and up-dation of registration.
• BLS & ACLS
• Fire Safety
• Infection Control
• Emergency Situations
• Proper use of biomedical equipment
• Radiation Safety
• ISO & NABH Standards
• Waste Management Policy
• Awareness of current development and practice and best Nursing Practices.
• Acknowledges their own limitation and discuss / identifies training and development needs with the supervisors.

Management of the Environment

• Is responsible that the ward environment is pleasant, clean comfortable and suitable for its use at all times.
• Monitors the services provided by other departments and communicate any deficits in standards and action taken to the concerned.
• Demonstrates skill in ensuring the health and safety at work is adhered to by all staff.
• Is responsible for taking immediate action to deal with any problem, which might affect patient, visitor or staff safety.

Other Responsibilities

• Implements systems, which invites patients and their caregivers to comment on the quality of services they receive and takes necessary action to facilitate positive changes.
• Assists the supervisor in the implementation of the complaints procedure including investigation, response and resolution.
• Ensures that the supervisor is informed of all developments and changes within the ward environment.
• Ensures safety on medication management and usage.
• M Demonstrates skill in creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by educational institution whose students are placed in the ward.
• Participates in quality improvement projects within the ward.
• Ensures that all employees are subjected to the health and safety at word place.
• Requires ensuring as an employee that their work methods do not endanger other people or themselves.
• Maintains strict confidentiality in respect of patients and staff records.
• Assists in achieving the hospital aims to maintain the goodwill and confidence of its own staff, service users and the general public.
• Maintains good working relationship with all other wards and other departments.

Competency

• Has sound knowledge of current issues and evidence based Nursing practice in the care of people.
• Has sound understanding of how to assess and meet the needs of patients’ illness with a comprehensive and holistic approach
• Has working knowledge of all relevant legislation associated with patient care

General Management Skills

• Is able to balance clinical and non-clinical responsibilities.
• Understands the role and function of other departments providing services to patients within the units.
• Able to gain easily the trust, confidence and respect of patients, their relatives and staff of a verity of levels and disciplines.
• Is innovative, creative and has willingness to try something new.
• Is able to negotiate and reach compromises in verbal discussions in a manner, which inspires confidence and respect from others.
• Is able to build and maintain high standards of professional links and communication channels with a variety of personnel.