Analyst - Sales Strategy Analytics [T500-21481]

ANSR

Hyderabad

On-site

INR 1,000,000 - 1,500,000

Full time

14 days+

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Job summary

A major airline's technology office in Hyderabad seeks an Analyst for Sales Strategy Analytics. This role requires extensive data management and collaboration with sales teams to optimize acquisition processes. Candidates should hold a degree in a related field and have over 3 years of experience in sales operations and CRM management. Skills in Excel and SQL are essential. This position offers a full-time employment opportunity in a dynamic tech environment.

Qualifications

3+ years of experience in sales operations or business analytics.
Ability to prioritize and manage multiple projects in fast-paced environments.
Experience in airline, travel, or transportation industry is preferred.

Responsibilities

Support acquisition efforts across the AAdvantage Business sales team.
Leverage third-party data sources to build lists of corporate prospects.
Implement data hygiene processes to maintain CRM accuracy.
Collaborate with sales and marketing teams to enforce data entry standards.

Skills

Proficiency in Excel

SQL for data querying

Experience with CRM platforms

Data-driven marketing

Strong collaboration skills

Education

Bachelor’s degree in business, Engineering, Data Science, or related field

Master’s degree in data science or related discipline

Tools

Microsoft Dynamics

Lean methodology

Six Sigma

Agile methodologies

Job description

Analyst - Sales Strategy Analytics [T500-21481]

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To Care for People on Life's Journey®. Together with our American Eagle regional partners, we offer thousands of flights daily to more than 350 destinations in more than 60 countries.

American Airlines is transforming the way it delivers technology to its customers and team members worldwide.

American’s Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivaled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry‑leading technology solutions that create a world‑class customer experience.

INTRO

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!

WHY YOU’LL LOVE THIS JOB

The Analyst / Sr Analyst, Sales Support is part of the AAdvantage Business Sales Organization. This role is responsible for supporting acquisition efforts across the AAdvantage Business sales team, improving data accuracy, streamlining operations, enabling smarter decision‑making and supporting increased acquisition rates of new customers to the AAdvantage Business platform. The position focuses on leveraging data, automation, and AI tools to drive process optimization and innovation across commercial functions.

This list is intended to reflect the current job but there may be additional essential functions (and certainly non‑essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Leverage third‑party data sources (e.g. business directories, industry reports, LinkedIn Sales Navigator) to build lists of high‑potential corporate prospects
Enrich CRM data with relevant firmographic details (e.g., company size, industry, HQ location) and travel‑related attributes to support segmentation and prioritization
Implement data hygiene processes to regularly identify and resolve duplicates, outdated records, and missing fields for prospects
Audit and maintain the accuracy, completeness, and consistency of prospect records in the CRM system
Collaborate with sales and marketing teams to define and enforce data entry standards and best practices
Support the development of automated workflows and alerts that surface high‑potential leads and trigger timely follow‑ups
Partner with sales leadership to ensure CRM data aligns with evolving go‑to‑market strategies and account targeting models
Support reporting efforts focused on pipeline management and sales team performance as needed

ALL YOU’LL NEED FOR SUCCESS

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s degree in business, Engineering, Data Science, Information Systems, or a related field
3+ years of experience in sales operations, CRM data management, business analytics, or a similar field

Preferred Qualifications – Education & Prior Job Experience

Master’s degree in data science, Business Analytics, or a related discipline
3+ years of experience in sales operations, revenue management, or data‑driven marketing roles
Prior experience in the airline, travel, or transportation industry

Skills, Licenses, and Certifications

Proficiency in Excel and SQL for data querying, cleansing, and analysis
Experience with CRM platforms (Microsoft Dynamics preferred) and data enrichment tools
Familiarity with Lean, Six Sigma, or Agile methodologies for process improvement
Ability to communicate data‑driven insights effectively across technical and business teams
Strong collaboration skills with cross‑functional global stakeholders
Proven ability to prioritize and manage multiple projects in a fast‑paced environment
Experience with automated workflows, alerts, and CRM integrations is a plus

FEEL FREE TO BE YOURSELF AT AMERICAN

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

COMPETENCIES