Analyst I Infrastructure Services

INA7 EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P.Ltd]; Hyderabad; Hybrid; INR 600,000 - 900,000; Full time

Job summary

DXC Technology in Hyderabad is seeking an Infrastructure Analyst to provide technical support in infrastructure services, respond to issues, and contribute to projects under supervision. You will monitor and troubleshoot systems, document incidents, and work with the team to meet department needs.

The role emphasizes ongoing skill development, applying problem-solving to infrastructure challenges, and following established standards to deliver reliable, secure infrastructure services.

Qualifications

• Bachelor's degree in a relevant field or equivalent education/experience.
• 2+ years of relevant work experience in infrastructure technology analysis.
• Experience in infrastructure analysis and data analytics.
• Continual learner with up-to-date industry knowledge.

Responsibilities

• Provide technical support in infrastructure services and respond to issues.
• Contribute to infrastructure projects under supervision.
• Monitor and troubleshoot infrastructure systems.
• Collaborate with team to address infrastructure challenges.
• Develop infrastructure documentation, including incident logs.
• Continue to develop technical skills and apply problem-solving.
• Follow best practices and standards in service delivery.

Skills

Data analysis

Problem-solving

Continuous learner

Infrastructure knowledge

Education

Bachelor's degree

Advanced degree preferred

Tools

CompTIA Security+

Cisco CCENT

AWS Certified Solutions Architect

Job description

Job Description

Essential Job Functions:

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.