Analyst, HPA Monitoring Analyst, Information Security (L9)

Synchrony; Pune District; Hybrid; INR 1,500,000 - 2,200,000; Full time

Benefits offered by this job

Flexible work hours

Work from home option

Regional hubs: Pune, Hyderabad, etc.

Job summary

Synchrony is seeking an Information Security Analyst for the HPA Monitoring team in India. You will monitor privileged account activity, analyze telemetry with Splunk, and collaborate with IAM, PAM and Security Ops to address threats.

Ideal candidates have 2–5 years in IT security, strong Splunk experience, and excellent communication. Roles offer flexible hours and work-from-home options with regional hubs in Pune, Hyderabad, Bengaluru, and more.

Qualifications

• Bachelor's Degree with 2–5 years IT work experience, or up to 7 years in lieu of degree.
• 2–5 years of experience using Splunk.
• Minimum 3 years combined successful work experience as a system development.
• MS Office skills: strong Excel, PowerPoint.
• Strong oral and written communication skills.

Responsibilities

• Monitor and investigate security alerts involving privileged accounts and elevated access.
• Analyze security telemetry in Splunk and identify potentially unauthorized activity.
• Document investigation results and collaborate with stakeholders to resolve issues.
• Improve monitoring effectiveness by tuning alerts and developing use cases.

Skills

Splunk

Analytical thinking

Strong communication

Team collaboration

Education

Bachelor's Degree

Tools

Excel

PowerPoint

Job description

Role Title: Analyst, HPA Monitoring Analyst, Information Security (L9)

Company Overview

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work in India and is honored to be ranked the #1 Best Company to Work For in the U.S. by Fortune magazine and Great Place to Work. For more information, visit www.synchrony.com.

Organizational Overview

This role is part of the Identity and Access Management (IAM) Security organization and the Highly Privileged Access (HPA) Monitoring team. The team is responsible for monitoring and investigating activity involving privileged accounts and elevated access across Synchrony's technology environment.

The HPA Monitoring team works closely with IAM, Privileged Access Management (PAM), Security Operations, application teams and other technology stakeholders to identify potentially unauthorized or anomalous privileged activity, investigate alerts, identify monitoring gaps and support remediation.

This role reports to the VP, Privileged Access Monitoring Leader.

Role Summary / Purpose

We are seeking an Information Security Analyst with hands-on security monitoring and Splunk experience to join the HPA Monitoring team.

Key Responsibilities

The analyst will monitor and investigate security alerts involving privileged accounts and elevated access, analyze security and identity telemetry in Splunk, identify potentially unauthorized activity, document investigation results, and work with technology and security stakeholders to resolve identified issues. The analyst will also help improve the effectiveness of HPA monitoring by identifying false positives, recognizing monitoring gaps, recommending alert-tuning opportunities, and supporting the development and enhancement of security monitoring use cases.

Required Skills & Knowledge

• Bachelor's Degree with 2 to 5 years of relevant IT work experience, or in lieu of a degree up to 7 years of relevant IT work experience.
• 2 to 5 years of Experience in using Splunk.
• Minimum 3 years combined successful work experience as a system development
• MS Office skills: Strong Excel, PowerPoint
• Ability to work independently and in a team environment Programmatic thinking
• Self-motivated; ability to multitask with strong analytical skills
• Strong oral and written communication skills.

Desired Characteristics

• Previous work experience in a regulated environment
• programmer/analyst working across multiple IT/cross-functional team.

Eligibility Criteria

Bachelor's Degree with 2 to 5 years of relevant IT work experience, or in lieu of a degree up to 7 years of relevant IT work experience.

Work Timings

4:00 AM to 1:00 PM EST.

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)

We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs-Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday.
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, LPP)
• L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.
• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
• L07+ Employees can apply.

Grade/Level: 09

Job Family Group

Information Technology