Analyst Forecasting/Data Scientist

Concentrix Corporation; Gurugram District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Concentrix Corporation invites applications for Analyst Forecasting/Data Scientist in Gurugram. The role focuses on building and maintaining weekly and monthly forecasts, analyzing trends and variances, and improving forecasting methodologies with large-scale attributes.

You will test scenarios, validate forecasts, and provide data-driven recommendations to support planning decisions. Successful candidates will have 1+ year in forecasting, strong modeling skills, and proficiency in R Studio or

Qualifications

• Graduation is required.
• 1+ year of experience in Workforce Management forecasting.
• Strong mathematical and statistical modeling skills.
• Proficiency with R Studio or Python for analytics and forecasting.

Responsibilities

• Prepare and maintain weekly and monthly forecasts.
• Perform trend and variance analysis to improve accuracy.
• Build and test forecasting scenarios and revise forecasts with stakeholder feedback.
• Ensure forecasting documentation is current and client-ready.
• Communicate forecast changes, risks, and recommendations clearly.
• Collaborate with internal teams and clients on forecast assumptions.

Skills

Forecasting experience

Large-scale attributes

Mathematical modeling

Statistical modeling

R Studio

Python

Contact center metrics

WFM processes

Analytical thinking

Stakeholder management

Business acumen

Decision making from data

Forecasting certification

Education

Graduation

Tools

R Studio

Python

Job description

## Analyst Forecasting/Data ScientistApplylocations: IND Gurugramtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 14, 2026 (30+ days left to apply)job requisition id: R1736443Job Title:Analyst Forecasting/Data ScientistJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.**Role and Key Responsibilities:*** Prepare and maintain weekly and monthly forecasts.* Perform trend analysis and variance analysis.* Improve forecasting methodologies and models.* Build and test forecasting scenarios.* Revise and validate forecasts based on stakeholder feedback.* Ensure forecasting documentation is current and client ready.* Use statistical and mathematical models to support forecasting.* Work with large and complex attributes/drivers affecting forecast volumes.* Interpret contact center data and operational metrics to improve planning accuracy.* Support data-driven recommendations for business decisions.* Collaborate with internal teams and clients on forecast assumptions and updates.* Communicate forecast changes, risks, and recommendations clearly.* Support planning discussions with actionable insights and sound judgment**Desired Skills:*** Minimum 1+ years of experience in Workforce Management forecasting.* Hands-on experience in forecasting for large-scale and complex business attributes.* Strong skills in mathematical and statistical modeling.* Working knowledge of R Studio or Python for analytics and forecasting.* Good understanding of forecasting concepts, scenario modeling, and variance management.* Good understanding of contact center metrics and workforce planning principles.* Familiarity with WFM processes, forecasting cycles, and operational planning needs.* Strong analytical thinking and problem-solving ability.* Good business acumen.* Strong communication, collaboration, and stakeholder management skills.* Ability to make sound decisions based on data and business context.* Certified in Forecasting from Supplier WFM University preferred/required, depending on hiring criteria.**Educational Qualification** – Graduation**Disclaimer:-**Neither Concentrix nor any authorized 3rd party who assists with our recruitment process, ever asks candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.