AML Operations Functional SME

Infosys; Maharashtra; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Infosys in Maharashtra seeks an experienced AML professional with 10+ years in financial crime operations to lead investigations, triage alerts, and manage case workflows.

You will collaborate with product and QA teams to define requirements, develop test scenarios, and ensure regulatory reporting readiness, leveraging tools like Actimize and SAS AML.

Qualifications

• Minimum 10 years of experience in AML operations and related banking compliance roles.
• Strong understanding of AML investigation lifecycle and alert triage.
• Ability to define functional requirements, test scenarios, and operational workflows.
• Strong communication to translate business needs into product requirements.
• Experience with AML case management or transaction monitoring platforms.
• Provide SME input on AML workflows, narrative quality, and reviewer processes.
• Experience with SAR/STR workflows and regulatory report preparation.
• Exposure to tools such as Actimize, Verafin, Oracle FCCM, SAS AML, Unit21, Fenergo, ServiceNow.
• AML certifications such as CAMS, CFCS preferred.

Skills

AML operations

Financial crime compliance

BSA/AML

Suspicious activity investigations

Transaction monitoring

Requirements gathering

Communication skills

Tools

Actimize

Verafin

Oracle FCCM

SAS AML

Unit21

Fenergo

ServiceNow

Job description

• Minimum 10 years of experience in AML operations, financial crime compliance, BSA/AML, suspicious activity investigations, transaction monitoring operations or related banking compliance roles.
• Strong understanding of AML investigation lifecycle, alert triage, evidence collection, case review, suspicious activity narratives and escalation processes.
• Ability to define functional requirements, acceptance criteria, test scenarios and operational workflows for technology teams.
• Strong communication skills to translate business process needs into product requirements and explain domain concepts to engineers.
• Experience working with AML case management or transaction monitoring platforms and analyst/reviewer workflows.
• Provide SME input on AML investigation workflows, alert review, suspicious activity assessment, narrative quality, evidence requirements and reviewer approval processes.
• Define functional requirements, business rules, sample scenarios, role personas, operational workflows and acceptance criteria for AML-related product capabilities.
• Support design of AI-assisted investigation summaries, narrative drafting, evidence linkage, reviewer feedback, case disposition and quality review flows.
• Create synthetic business scenarios and test cases for alert patterns, customer activity, transaction behavior, red flags and investigation outcomes.
• Review product designs, workflow screens, dashboards, reports and output formats from an AML operations perspective.
• Partner with QA to validate functional accuracy, edge cases, exception handling and end-to-end user journeys.
• Support demo scripts, training material, user guides and client-facing functional explanations in generic, non-client-specific language.
• Stay aligned with evolving AML operations practices and regulatory expectations relevant to financial institutions.
• Experience with SAR/STR workflows, regulatory report preparation, suspicious activity documentation, QC/QA reviews or compliance operations transformation.
• Exposure to tools such as Actimize, Verafin, Oracle FCCM, SAS AML, Unit21, Fenergo, ServiceNow or other financial crime platforms.
• Experience defining productivity metrics, false-positive analysis, QA sampling, analyst guidance or investigation quality frameworks.
• AML certifications such as CAMS, CFCS or equivalent are preferred.