AM - JW/OC Sales Consultant

Jaquar Group; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Jaquar Group in India seeks an OC-Sales representative to greet walk-in customers at the Orientation Center and guide them through the CBS and CLS product ranges. You will educate customers about benefits, demonstrate product value, and coordinate with the sales team to follow up on leads.

You will gather customer information, promote new offerings, and help convert visits into sales while maintaining high service standards and VM-compliant product displays.

Qualifications

• 6–8 years of sales management experience, preferably in bathroom or lighting industries.
• Graduate or MBA; additional certifications in sales or marketing are a plus.

Responsibilities

• Engage walk-in customers at the Orientation Center and educate them on CBS/CLS offerings.
• Showcase Jaquar products and explain benefits to drive interest.
• Gather customer leads and relay to the sales team for follow-up and conversion.
• Coordinate with sales to guide customers from OC visit to purchase.
• Promote new products and articulate USPs to customers.
• Ensure customer satisfaction targets are met and stock displays comply with VM guidelines.

Skills

Analytical skills

Communication

CRM

Customer relationships

Sales targets

Education

Graduate / MBA

Job description

IC/PM

Individual Contributor Role

Company Profile

Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions.

Our Values

At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles:

• Passion for technology – We innovate continuously
• Highest quality standards – We strive for excellence
• Building strong relationships – We value lasting partnerships
• Excellent customer service – We prioritize customer satisfaction
• Taking care of our people – We support and nurture our team
• Integrity – We uphold the highest ethical standards

About the Role

As an OC-Sales representative, you will be the face of the Jaquar brand at the Orientation Center (OC). Your primary responsibility will be to engage with customers, ensuring they have a comprehensive and enriching experience with our Complete Bathing Solutions (CBS) and Complete Lighting Solutions (CLS). You will be instrumental in educating customers about our products, guiding them through their buying journey, and coordinating with the sales team to follow up and convert leads into sales.

Key Responsibilities

• Engage with walk-in customers, making them feel comfortable and educating them on CBS/CLS offerings
• Provide customers with a full Jaquar bathing experience, showcasing the value and benefits of our product range
• Gather and provide customer leads to the sales team for follow-up and conversion
• Ensure the sales team follows up with customers after their OC visit, guiding them through to the purchase
• Introduce and promote new products, educating customers on their benefits and unique selling points
• Ensure customer satisfaction meets or exceeds targeted levels
• Educate customers about our complete product range, including USPs, competition bench-marking, and value propositions
• Assist customers in locating the nearest dealers for their convenience
• Support sales efforts by ensuring targeted customer conversions and driving sales across different CBS and CLS verticals
• Manage the display of Jaquar products at OC according to VM guidelines, and provide feedback on product displays
• Maintain the highest standards of cleanliness and upkeep at the OC
• Manage OC inventory, ensuring 100% stock accuracy and timely stock reconciliation
• Ensure CBS revenue generation for different verticals as per defined targets
• Coordinate, collaborate with various stake holders for site visits, material availability & sales closure

Key Attributes

• Prior experience in luxury retail or high-end segment sales
• Strong ability to identify and create customer needs, offering tailored solutions
• Ability to generate leads, support sales conversions, and achieve defined sales targets
• Proven track record in brand building and customer relationship management
• Excellent communication skills to effectively engage with customers and the sales team

Competencies

• Customer Focus
• Negotiation Skills
• Presentation Skills
• Competitor Analysis and Market Development

Qualifications and Experience

• Education:
  • Graduate / MBA
  • Additional certifications in sales or marketing are a plus
• Experience:
  • 6 to 8 years of experience in sales management, preferably in the bathroom solutions or lighting industry
  • Proven track record in driving revenue and achieving sales targets
• Skills:
  • Strong analytical skills
  • Flexibility, adaptability, and a proactive approach to problem-solving
  • Effective communication and coordination
  • Customer relationship management
  • Attention to detail

Company Commitment to Equal Opportunity Employment

Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability.

Reach Us At

Jaquar and Company Private Limited
Plot No.3, Sector – 11, IMT Manesar
Gurgaon, Haryana – 122050