AI Operations Engineer, AI/ML, Operational tooling, AI models and AI coding tools, Build AI Agents

Cisco Systems, Inc; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Cisco Systems, Inc. in Bengaluru, India, is seeking a seasoned AI Ops Engineer to optimize operations, automate IT processes, and advance AI/ML driven monitoring across enterprise workloads.

You will design and implement CI/CD pipelines, develop custom monitoring for AI workloads, and collaborate with data scientists, software engineers, and infrastructure teams to improve reliability and performance of AI applications.

Qualifications

• Bachelor's degree or higher with related experience.
• Master's or PhD may substitute for experience per policy.
• Experience in AI Ops, ML, and IT operations preferable.

Responsibilities

• Optimizes AI Ops processes and workflows for efficiency and reliability, leveraging model versioning and pipeline orchestration.
• Develops custom monitoring solutions for AI workloads and deployment architectures, integrating with monitoring frameworks and APIs.
• Consolidates monitoring tools with ML and statistics to identify threats and real-time infrastructure problems.
• Implements CI/CD pipelines to automate testing, integration, and deployment of AI models.
• Designs, develops, and deploys ML models with ongoing refinement and improvement.
• Assists migration and alignment of AI Ops solutions with existing infrastructure and workflows.
• Continuously seeks improvements to AI Ops processes, tools, and methodologies.
• Develops, analyzes, and reports KPI-driven improvements in incident reduction and performance.

Skills

AI Ops

Model versioning

Pipeline orchestration

Anomaly detection

AI models

Monitoring solutions

CI/CD workflows

Collaboration

Education

Bachelor's degree in Computer Science/Engineering

Master's degree (desirable)

PhD (considered)

Tools

CI/CD tooling

Monitoring frameworks

AI coding tools

Job description

The application window is expected to close on: 02/27/2027Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Builds Operations (AI Ops) Solutions for specific domains. Automates and optimizes IT operations processes, managing risk, incident management, and root cause analysis using artificial intelligence (AI) and machine learning (ML) techniques. AI Ops aim to reduce the time and effort needed for IT processes while increasing the precision and speed of problem-solving through optimizing the end-to-end lifecycle of artificial intelligence (AI) applications and systems. Collaborates with cross-functional teams, including data scientists, SWEs, and infrastructure/operations, to ensure the reliability, scalability, and performance of IT applications. Automates routine tasks and implements continuous integration/continuous deployment (CI/CD) pipelines to optimize AI Ops processes and workflows.

What You’ll Do:

• Optimizes AI Ops processes and workflows for efficiency and reliability, leveraging techniques like model versioning and pipeline orchestration
• Develops custom monitoring solutions tailored to specific AI workloads or deployment architectures, integrating with existing monitoring frameworks and APIs
• Consolidates and combines monitoring tools with machine learning and statistical analysis in order to identify threats and solve infrastructure problems in real time
• Implements CI/CD pipelines to automate testing, integration, and deployment of AI models
• Conceptualizes, develops, and deploys machine learning models, driving continual refinement
• Facilitates the migration, integration, and alignment of AI Ops solutions with the existing infrastructure and workflows
• Continuously seeks ways to enhance AI Ops processes, tools, and methodologies
• Develops, analyzes, and reports on the effectiveness of AI Ops solutions in terms of KPI efficiency gains, incident reduction, and overall IT system performance

Minimum Qualifications:

• Bachelors + 7 years of related experience, or Masters + 4 years of related experience, or PhD + 1 year of related experience

Preferred Qualifications

• Working experience building Operational tooling
• Working experience building monitoring solutions tailored to Anomaly detection
• Working experience with AI models and AI coding tools
• Working experience building AI agents

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.