AI interaction designer

Infosys Limited; Pune District; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

Infosys Limited, Pune-based, is seeking a senior UX Designer with 8-12 years of experience to lead AI-driven UX initiatives. You will guide discovery workshops, conduct user research, and shape information architecture for complex AI systems, collaborating with AI, data science, and engineering teams.

The role emphasizes ethical AI interfaces, high-fidelity prototyping in Figma, and scalable design systems to accelerate development and improve user engagement across digital platforms.

Qualifications

• > 8-12 years of UX design and product experience.
• Bachelor of Design or Bachelor of Engineering is required.
• Experience with AI-driven UX and generative design is a plus.

Responsibilities

• Lead requirement gathering and feasibility analysis for AI-led UX projects.
• Conduct advanced user research including ethnography for AI-enabled experiences.
• Define research strategies aligned with business KPIs and AI goals.
• Drive benchmarking across AI-first and digital product ecosystems.
• Create AI interaction models and conversational flows.
• Define IA, sitemaps, and navigation for complex AI systems.
• Design ethical AI interfaces communicating system behavior and confidence.
• Develop high-fidelity prototypes in Figma with AI-driven UI patterns.
• Define HX architecture integrating AI, data, and engineering aspects.
• Collaborate with data science and engineering to validate AI feasibility.
• Establish design system guidelines and reusable components.
• Promote adoption of AI-powered products through intuitive UX.
• Improve decision-making with transparent AI interactions.
• Enable faster design-to-development with AI-assisted workflows.

Skills

UX Design

User Research

Information Architecture

Figma

Design Systems

AI in UX

Education

Bachelor of Design

Bachelor of Engineering

Tools

Figma

Job description

Job ID/Reference Code INFSYS-EXTERNAL-254892

Work Experience 8 - 12 Years

Educational Requirements

Bachelor of Design,Bachelor of Engineering

Service Line

WONG DOODY

Responsibilities

• Lead requirement gathering, feasibility analysis, and AI-led solution discovery workshops.
• Conduct advanced user research, including ethnography and contextual inquiry, with a focus on AI-integrated experiences.
• Define research strategies aligned with business KPIs and AI adoption goals.
• Drive competitive benchmarking across AI-first and digital product ecosystems.
• Create AI interaction models, conversational journeys, and decision-based interaction flows.
• Define information architecture (IA), sitemaps, and navigation models for complex AI systems.
• Design ethical and responsible AI interfaces that communicate system and agentic behavior, confidence, and outputs effectively.
• Develop high-fidelity prototypes in Figma, integrating AI-driven UI patterns and micro-interactions.
• Define UX-led solution architecture that integrates AI agents, data, and engineering considerations.
• Collaborate cross-functionally to validate the technical feasibility of AI-powered experiences.
• Establish scalable design patterns, reusable components, and AI design system guidelines.
• Drive the adoption of AI-powered products through intuitive and trustworthy HX.
• Improve user decision-making and engagement through transparent AI interactions.
• Enable faster design-to-development cycles using AI-assisted workflows and design systems.
• Translate AI concepts into user-centric experiences for business stakeholders.
• Validate design concepts with customers through co-creation and usability testing.
• Work closely with data science and engineering teams on AI model behavior representation.
• Ensure adherence to Experience Design frameworks and governance standards.
• Manage project sign-off, delivery quality gates, and closure documentation.
• Maintain design artifact repositories and knowledge archives.
• Continuously track and apply emerging trends in AI, Generative UX, and interaction design to improve product experiences and design practices.
• Document and present the project delivery approach, covering key decisions, process, outcomes, and learnings.

Preferred Skills:

• Foundational->Development process generic->UI Design Foundational->User Experience Design->UX Design Management