Agentic AI - Senior Engineer

Iris Software Inc.; Dadri; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Iris Software Inc. seeks a Senior AI Engineer to design and deploy Copilot-based automation across enterprise apps, building reliable integrations and multi-step workflows in an Agile setting.

You will apply GenAI with LangChain/LangGraph, Azure OpenAI, Python, and data-protection practices, contributing to a Center of Excellence and advancing AI capabilities within the organization.

Qualifications

• Proficient in GenAI with RAG concepts and agentic AI systems.
• Experience with LangChain / LangGraph frameworks.
• Hands-on using Azure OpenAI Service for enterprise tasks.
• Strong Python programming skills and prompt engineering.
• Familiarity with cloud app integration and automation patterns.

Responsibilities

• Architect, develop, and deploy intelligent agents and copilot experiences.
• Design agent workflows and orchestration patterns for multi-step automation.
• Integrate solutions across Microsoft 365 and Claude AI to enable automation at scale.
• Build secure, production-ready integrations via RESTful APIs and events.
• Collaborate with product, UX, and engineering in an agile environment.
• Promote quality, testing, CI/CD, and telemetry-driven improvements.
• Implement and monitor digital workplace technologies and Copilot dashboards.
• Document use cases, monitor adoption metrics, and support end users.

Skills

Gen AI - Retrieval Augmented Genera

Gen AI - LangChain

Gen AI - LangGraph

Azure OpenAI Service

Python

Prompt Engineering

Cloud Application Integration

Tools

LangChain

LangGraph

Azure OpenAI Service

Power Platform

Job description

Job Description:

Why Join Iris?

Are you ready to do the best work of your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to grow in an award-winning culture that truly values your talent and ambitions? Join Iris Software — one of fastest-growing IT services companies— where you own and shape your success story.

About Us

At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

Working with Us

At Iris, every role is more than a job — it’s a launchpad for growth. Our Employee Value Proposition, “Build Your Future. Own Your Journey.” reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it.

We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best — both personally and professionally.

Curious what it’s like to work at Iris? Head to this video for an inside look at the people, the passion, and the possibilities. Watch it here.

Job Description

• Architect, develop, and deploy intelligent agents, copilot experiences, claude solutions that automate tasks, support decision-making, and improve end-user productivity.
• Design agent workflows, tool use, and orchestration patterns to enable reliable, multi-step automation (including error handling, observability, and guardrails).
• Integrate solutions across Microsoft 365 (Teams, SharePoint, Outlook), Power Platform (Power Apps, Power Automate, Power Virtual Agents), Claude AI (from Anthropic) to deliver AI-enabled automation at scale.
• Build and maintain secure, production-ready integrations with enterprise systems and third-party services via RESTful APIs and event-driven patterns.
• Partner with product, UX, and engineering stakeholders in an agile environment—contributing to planning, estimation, reviews, and iterative delivery.
• Champion quality and operational excellence through testing, CI/CD, performance tuning, documentation, and continuous improvements informed by telemetry and user feedback.
• Implement, monitor and provide continuous improvement of digital workplace technologies (Microsoft 365 services and collaboration services)
• Work with IT and business stakeholders to document and refine Copilot use cases across departments (e.g., customer service, legal, HR). Monitor adoption metrics and KPIs using Copilot dashboards and analytics tools.
• Maintain Copilot Studio agents and connectors for integration with internal data sources and workflows. Develop prompt libraries and role-specific templates to boost user productivity.
• ? Act as an expert on Copilot capabilities, offering guidance and support to end users. Assist and Oversee a Center of Excellence to ensure end users and Copilot Champions have access to current information.
• Collaborate with engineering teams to enhance Copilot performance and address technical issues. Develop and enforce data protection policies, including access controls, prompt injection defenses, and content filtering.
• Ensure adherence to enterprise security standards and regulatory requirements (e.g., SOC 2, GDPR). Maintain ethical standards and comply with all applicable laws and regulations relevant to your job function.
• Conduct enablement sessions, create best practices documentation for responsible AI usage, and stay updated with Microsoft Copilot changes and AI trends. Collaborate with service delivery partners to manage and secure digital workplace technologies.
• Stay informed about emerging technology trends and identify opportunities to enhance continuous improvement initiatives. Collaborate with architecture teams to contribute to the technology roadmap. Lead and participate in technology proof of concepts (POCs) and pilot projects. Oversee the planning and implementation of new or upgraded technology services.

Mandatory Competencies

• Data & AI - GEN AI - Retrieval Augmented Generation (RAG) / Graph RAG / Agentic AI Systems
• Data & AI - GEN AI - Workflow & Agentic Frameworks (LangChain / LangGraph)
• Data & AI - GEN AI - Azure OpenAI Service
• Data & AI - GEN AI - Advanced GenAI & Agentic Framework Concepts
• Data & AI - GEN AI - Fine tuning & Model Customization / AI Agents & Tool Calling
• Data & AI - GEN AI - Cloud Application Integration & Deployment
• Data & AI - GEN AI - Python
• Data & AI - GEN AI - Prompt Engineering / Vector Databases
• Data & AI - GEN AI - Amazon Bedrock
• Beh - Communication and collaboration

Perks and Benefits for Irisians

Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well‑being needs of Irisians for a holistic professional and personal growth. Click here to view the benefits.

Requirements