Advisory Solutions Engineer

International Business Machines Corporation; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

International Business Machines Corporation (IBM) seeks a Solutions Engineer in India to join Global Sales and help drive customer success through pre-sales engagements. You will deepen technical fluency with streaming platforms, craft PoC/Pilot solutions, and support demos, RFPs, and workshops while collaborating with account teams to align technology with business needs.

The role emphasizes cloud-based architecture, data integration, and scalable deployment, requiring strong English

Qualifications

• Solutions Engineering or similar pre-sales experience.
• Experience with Event-Driven architecture and data integration/processing.
• Cloud architecture, migrations, deployment and application development.
• Proficiency in Java, Python or SQL.
• Fluency in English.

Responsibilities

• Deep Expertise Development: Cultivate an in-depth understanding of Confluent’s technologies and the intricacies of building streaming applications.
• Technical Discovery and POC/Pilot Solutions: Collaborate to gather requirements and facilitate POC/Pilot solutions.
• Prospect Demos and Evangelization: Craft and deliver tailored demos to showcase value propositions.
• Customer Engagement: Provide technical assistance to drive customer consumption and health reviews.
• Knowledge Sharing, Workshops, and Training: Conduct trainings for customers, partners, and internal teams.
• RFP/Vendor risk assessment Support: Contribute to vendor risk assessments and RFP/RFQ responses.
• Technical Artifact Creation and Maintenance: Build reusable artifacts, demos, and blueprints.

Skills

Solutions engineering

Pre-sales

Cloud architecture

Java

Python

SQL

Kubernetes

GitOps

Communication

Presentation

English

Education

Master's Degree

Tools

Terraform

Ansible

Job description

Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.

Your Role And Responsibilities

• Deep Expertise Development: Cultivate an in-depth understanding of Confluent’s technologies and the intricacies of building streaming applications.
• Technical Discovery and POC/Pilot Solutions: Collaborate with Confluent solutions engineers to gather requirements, identify use cases, and facilitate the development of Proof of Concept (POC)/Pilot solutions. Aid customers in overcoming technical challenges during initial blueprinting and use case deployment.
• Prospect Demos and Evangelization: Collaborate seamlessly with Confluent's Account Executives (AEs) and Sales Development Representatives (SDRs) to bring our offerings to new prospects. Craft and deliver tailored demos that go beyond the standard, showcasing the unique value proposition Confluent has to offer.
• Customer Engagement: Offer technical assistance in driving customer consumption through monthly customer health reports, Quarterly Business Reviews, and Quarterly Technical Reviews.
• Knowledge Sharing, Workshops, and Training: Support cross-functional teams, including Field Marketing, Partner Solutions by conducting training sessions and workshops/webinars for customers, partners, prospects, and internal teams to educate them on Confluent's platform/cloud, features, and best practices.
• RFP/Vendor risk assessment Support: Contribute to vendor risk assessments to ensure a comprehensive understanding of potential risks and opportunities associated with proposed solutions. Assist in answering Requests for Proposals (RFPs) and Requests for Quotations (RFQs).
• Technical Artifact Creation and Maintenance: Architect, build, and maintain reusable artifacts, including tools, prototypes, demos, workshops, and architecture blueprints.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Solutions Engineering or similar work experience in a technical pre-sales capacity.
• Process & Efficiency, a “scale” mindset. An ability to quickly leverage standardized demo environments, template proposals, and documented Proof of Concept (PoC) scopes to minimize preparation time.

Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies.

• First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development.
• Experience with Automation, GitOps and Kubernetes.
• Proficiency in Java, Python or SQL.
• Development or implementation experience in a cloud-based environment, along with Technical certifications (e.g., Cloud Developer/Architect, Data Engineering & Integration).
• Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems.
• Managing multiple evaluation processes across various industry verticals and use cases, ability to be nimble and organized is a must
• Exceptional presentation and communications capabilities to all levels across an organization.
• Ability to explain complex concepts in plain, non-technical language that resonates with mid-level managers and business owners.
• Fluency in English is a requisite.

Preferred Technical And Professional Experience

• Previous experience building solutions with Apache Kafka.
• Understanding of systems operations concepts (disk, network, operating systems, etc).
• Experience with software development tools, infrastructure automation, and CI/CD tooling (Terraform, Ansible) is a plus
• Experience building and operating large scale systems.
• Experience in technical pre-sales or consultative roles.